Telemetry Configuration Technician

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

Our Network Control team has an opportunity for you to join as our new Telemetry Configuration Technician. In this exciting role, you’ll build a career focused on our Telemetry estate, learning about and understanding the maintenance and operation of all telemetry‑associated assets and signal data within the Company Systems. You’ll receive excellent training, work closely with site owners and other key stakeholders, and have the support of a brilliant team.

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• Work with internal and external stakeholders to support the commissioning of new telemetry outstations and facilitate any changes required by the business.
  
• Contribute to stakeholder activities that build and maintain an effective telemetry‑based organisation, creating collaborative working relationships across the business.
  
• Ensure telemetry requests comply with telemetry standards, identifying required changes and approving changes to agreed timescales.
  

We’re seeking a Telemetry Configuration Technician who is comfortable being in a front‑line team, ensuring service levels are managed both on the help desk and E2E phone line and ServiceNow. Ideally you have previous technical experience and an interest in IT, with knowledge of Power BI/SQL being beneficial. A positive character, mindset and caring attitude are essential.

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• Salary starting from £30,000 with a pay‑linked development framework.
  
• 28 days holiday plus bank holidays (and the ability to buy/sell up to 5 days per year).
  
• Annual bonus scheme of up to £2,250 per annum based on company performance.
  
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%).
  
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
  
• Dedicated training and development with our ‘Academy’.
  
• Electric vehicle scheme and retail offers.
  
• Family friendly policies.
  
• Two volunteering days per year.
  

We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If your curiosity has peaked and you want to find out even more, search on social media. We’ll let you know the outcome of your application after the closing date, so keep an eye on your phone and emails.