HR Admin

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.

What does the role look like?

We are seeking a proactive HR Administrator to join our newly created HR Shared Services team on a 12-month fixed-term contract. This role is the first point of contact for employees and managers, providing Tier 1 HR support and ensuring queries are resolved quickly, accurately, and with a solution-focused approach.

We're looking for a talented individual who is pragmatic, great at dealing with stakeholders & is diligent in their approach. Ideally from a Manufacturing or similar environment but used to working in complex organisations.

What will your day-to-day responsibilities look like?

*Act as the first point of contact for HR queries, providing timely, accurate, and professional support.
*Manage and resolve Tier 1 HR queries (policies, processes, systems, documentation) through multiple channels (email, phone, ticketing system).
*Escalate more complex queries to Tier 2/HR Business Partners when required, ensuring a smooth handover.
*Maintain and update HR systems and employee records with accuracy and confidentiality.
*Support the delivery of HR processes including onboarding, contract changes, absence, benefits, and payroll inputs.
*Contribute to the creation of knowledge articles and FAQs to drive self-service and reduce repeat queries.
*Work collaboratively with the Shared Services team to continuously improve processes and enhance the employee experience.

What will you bring to the role?

Essential skills:
*Previous experience in an HR Administration or shared services/contact centre environment.
*Excellent organisational skills with the ability to manage multiple priorities.
*A solution-oriented mindset - you focus on resolving queries to an effective resolution.

Desirable skills:
*Excellent communication skills (written and verbal) with a customer-first approach.
*Great attention to detail and commitment to accuracy.
*Comfortable using HR systems, ticketing systems, and MS Office tools.
*Previous experience in Engineering or Manufacturing
*Team player who is willing to go beyond job role at times