Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Customer Service Administrator

Polbeth
1 day ago
Create job alert

Helpdesk Administrator - Be the Hero Behind the Scenes! 🌟

📍 Location: West Lothian

💼 Hours: Monday to Friday, 9am-5:30pm (half hour lunch)

💰 Salary: Highly competitive DOE

🚀 Why This Role Rocks

Are you the go-to person when issues arise or when someone needs a calm, capable voice on the other end of the line? Do you love solving problems, keeping things running smoothly, and making people's days better? If so, we want YOU!

We're on the hunt for a Helpdesk Administrator for one of our long-standing clients who's got a passion for facilities management, and a natural flair for all things customer service related. Whether you're early in your career or bringing years of wisdom, if you're ready for a new challenge in a fast-paced, supportive environment-this is your moment to shine.

🧩 What You'll Be Doing

You'll be the friendly first point of contact for all things facilities and customer support. Think of yourself as the mission control for our building and service operations. Your day-to-day will include:

📞 Answering calls and helping people with their queries like a pro
💬 Logging helpdesk requests and making sure nothing slips through the cracks
🛠️ Coordinating engineers and contractors to get things fixed-fast!
🔄 Keeping clients in the loop and making sure they're smiling
📋 Creating reports, quotes, and keeping everything running like clockwork
🧠 Using your initiative to solve problems and escalate when needed

🧠 What You Bring to the Table

✅ Experience in a facilities or FM helpdesk role (you've done this before and you're good at it!)
💬 Top-notch communication skills-written and spoken
💻 Confident with Microsoft Office and Teams
🤝 A team player who can also fly solo when needed
🌟 A positive attitude, attention to detail, and a love for helping others

🎯 Why You'll Love Working With Our Client

A vibrant, friendly team that supports each other
Real opportunities to grow your career and learn new skills
A company that values your ideas, your time, and your talent
A role where no two days are the same-and that's a good thing!
Team treats... Think pizza Friday's, Christmas nights out and free fresh fruit daily!

🎉 Ready to Join This Fab Team?

If you're looking for a role where you can make a real impact, have fun, and grow your career, we'd love to hear from you. Hit that apply button and let's chat!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Related Jobs

View all jobs

Customer Service Administrator

Business Administrator

Transport Planning Assistant - Part Time

Senior Business Development Manager

Night Shift Supervisor – Transport Operations

Security Service Engineer

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Space Industry Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK space‑sector hiring has shifted from pedigree‑first screening to capability‑driven evaluation across the full stack—spacecraft systems, payload/RF, flight software, GNC/ADCS, propulsion, structures/thermal, AIT (assembly–integration–test), mission/ground operations, reliability/radiation, and compliance (ECSS, export control). Employers want proof you can build, test, operate and scale space systems safely and economically. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for satellite/spacecraft engineers, payload & RF/MM‑wave, flight & ground software, GNC/ADCS, power/thermal, AIT/test, mission ops, data/EO, and space product/TPM roles. Who this is for: Systems engineers, payload/RF engineers, flight software & FDIR, GNC/ADCS, power/thermal/structures, propulsion, AIT/test, reliability/radiation, QA/compliance, ground segment/cloud, mission operations, EO/data processing, and product/programme managers targeting roles in the UK space ecosystem.

Why Space Careers in the UK Are Becoming More Multidisciplinary

The UK’s space sector is growing fast — from satellite systems and Earth observation to satellite communications, space robotics, propulsion, space data analytics, and mission operations. But the nature of space work is changing. Projects involving satellites, launch systems, space robotics and ground infrastructure are now embedded in regulation, public perception, human interaction and cross-disciplinary design. Space careers in the UK used to be dominated by engineers, astrophysicists, systems analysts and telemetry experts. Today, they increasingly demand fluency not only in aerospace, software, electronics & data, but also in law, ethics, psychology, linguistics & design. After all, space systems operate under treaties, privacy constraints, public scrutiny, international collaborations and human interfaces. In this article, we explore why space careers in the UK are becoming more multidisciplinary, how those allied fields intersect with space work, and what job-seekers & employers must do to thrive in this evolving cosmos.

UK Space Team Structures Explained: Who Does What in a Modern Space Department

The UK space sector is rapidly expanding. With growth in satellite design, Earth observation, communications, launch systems, space science, downstream applications, and regulatory and operational services, there’s rising demand for skilled professionals across many disciplines. Building a high-impact space organisation requires well-defined team structures, clear roles, strong collaboration, and alignment across engineering, science, operations, regulation, and commercial functions. If you are applying for roles via UKSpaceJobs.co.uk or hiring into your company, this guide will help you understand the principal roles you’ll find in a space team, how they interact during mission lifecycles, what skills UK employers expect, salary norms, common challenges, and best practice for structuring space teams that succeed.