Channel Manager

Netherlands •

Job Description

Posted Wednesday, January 22, 2025 at 11:00 AM

Become EDDYFIER, are you interested?

Join a world-renowned company that pushes the boundaries of technology to support the essential sectors the world depends on every day. We ensure reliability and security by protecting critical infrastructures and assets globally, thus helping to preserve the planet and save lives.

Our values

• Innovate with a clear purpose
• Ensure reliability and accountability
• Stay united to be stronger

Joining our team means:

• Collaborating with experts dedicated to innovation and excellence in a dynamic environment.
• Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.
• Joining a rapidly expanding company offering long-term development and success opportunities.
• Contributing to meaningful projects that create a lasting impact.

The Channel Manager nurtures and supports clients who integrate Eddyfi Robotic products and solutions into their business offering. The role is a focal point to ensure that marquee clients who integrate Eddyfi Robotic modules/solutions get the service and support they need to grow their business with Eddyfi. This position will also have the responsibility for key in-house accounts. While Nanaimo is the preferred location, we are open to considering candidates from other areas as well.

As Channel Manager you will have to:

• Query Integration Channel Clients on applications and projects that Eddyfi solutions can play a role in fulfilling.
• Be the point of contact for product application questions.
• Be the point of contact for information regarding in-house orders.
• Grow the business with our Integration Channel Clients; ensuring that projects and products sales commercially maximize the opportunity.
• Ensure that Integration Channel Clients are trained to a level that they can operate self-sufficiently diagnosing and solving integration challenges.
• Be a conduit between Integration Channel Clients and Eddyfi engineering, service, and integration personnel when challenges arise.
• Project Manage the delivery of significant orders received from the Integration Channel Clients.
• Work with the Business Development Managers to gain additional qualified Integration Channel Clients and new applications.
• Financial reporting and forecasting for Integration Channel Client’s business.
• Team leadership duties for direct reports within the Integration Channel Client’s support team.
• Project manage and steward orders from External Integration clients.
• Conduit between engineering and the client when technical questions or challenges arise.
• Manage and develop client training programs for External Integration clients, these trainings could be used for any client.
• Ensure that module specifications sheets are created and maintained properly.
• Manage robotic assets used for hot-spare and rentals:
  • Rentals are intended to be a mechanism to drive additional business when the Capital cost of the application cannot be justified.
  • Hot-Spares are intended to be modules located at Eddyfi locations that can improve response times when repairs are required (billable service).

What makes you an asset to our team:

• Completion of a bachelor’s degree in manufacturing engineering, science or business administration, OR an equivalence of related experience.
• Experience managing client projects, at least 2 years preferred.
• Project management PMP certification or equivalent.
• Technical understanding of Eddyfi Robotics solutions and their application.
• Demonstrated leadership capabilities with a collaborative, inclusive approach, solutions-oriented supported with strong communication skills to internal and external stakeholders.
• Exceptional customer service/relations skills, including communication and conflict management skills.
• Excellent organizational and planning skills.
• Willingness and ability to travel domestically and internationally.

If you have transferable skills, even if you don’t meet all the criteria, feel free to submit your application!

We are a fast-growing international high-tech company offering non-destructive testing solutions for inspecting critical components. Every day, we develop, produce, and market sensors, probes, robotic solutions, etc., as well as the necessary operating software. Our instruments are used in a variety of industries, including oil and gas, aerospace, and nuclear industries.

At Eddyfi Technologies, diversity enriches our culture and drives innovation. We value an inclusive environment and welcome applications from all backgrounds. Joining Eddyfi Technologies means becoming part of a team that celebrates diversity and builds a better future.

Netherlands,

#J-18808-Ljbffr