Service Manager

We're recruiting on behalf of a leading engineering business (client confidential) for an experiencedService Manager to lead a UK-wide field service team supporting industrial manufacturing plants.

This is a hands-on management role, ideal for someone who has progressed from an electrical or mechanical engineering background into service leadership. You'll be responsible for planning engineers, managing customer relationships, producing quotations and driving service excellence across a varied customer base in sectors including automotive, aerospace and advanced engineering. The role includes managing service operations, scheduling engineers, preparing quotations for remedial and small works, and leading small projects.

• Managing and developing a UK-wide team of Field Service Engineers
• Planning service schedules and coordinating customer requirements
• Producing quotations for service, remedial and small project works
• Carrying out customer site visits and identifying additional work opportunities
• Leading small projects from enquiry through to completion

• Previous experience managing or supervising a field service engineering team
• Electrical and/or Mechanical engineering background
• Experience within industrial manufacturing, process plant, automation, capital equipment or similar environments
• Able to prepare quotations and commercially identify additional works
• Full UK driving licence and willingness to travel across the UK when required

• Automotive manufacturing
• Aerospace
• Automated production systems
• Process plant
• Chemical processing
• Industrial engineering
• Capital equipment