A highly regarded organisation within the aerospace engineering sector is seeking an experienced Technical Support/Engineering Admin to join their Customer Services team. This is an exciting opportunity to play a crucial role in supporting workshop operations, managing supplier relationships, and ensuring the timely delivery of outsourced components and services.
Key Responsibilities:
Define purchase / outsourced solutions for workshop needs based on applicable technical requirement.
*
Define the Bill of Material related to after-sales operations and subcontracted manufacturing ranges.
*
Update technical data via SAGE ERP (items, tools, documents, ranges, nomenclatures, equivalences).
*
Select the suitable supplier from the approvedsupplier panels and issue purchase orders.
*
Provide technical support for subcontracted manufacturing with the selected supplier
*
Follow-up of spare parts manufacturing (Progress and Delivery date)
*
Manage non-conformities (recordings, treatment of curative, corrective, preventive actions, balance),
*
Define curative actions in connection with the supplier in charge of manufacturing.
*
Provide technical support to the Supplier as well as monitoring deviation requests: assess feasibility, validate specifications and modifications with the Design Office and the Quality Department
*
Set-up and manage the outsourced needs in our ERP SAGE X3 (customer need, purchaser order, product and stock management).
*
Contribute to negociations with suppliers (price, lead time, quality, logistics, packages).
*
Manage supplier relationship and improve supplier panel (qualify new suppliers) and supply chain performance (monitore performance and improve existing supplier performance).
Candidate Profile:
*
Educated to Degree or Master’s level in Engineering or a related technical discipline would be prefered but not essential
*
Experience within the aerospace, engineering, or mechanical industries is advantageous.
*
Strong understanding of technical documentation, mechanical and hydraulic specifications.
*
Proficient in ERP systems (ideally SAGE X3) and technical data management.
*
Excellent communication, negotiation, and problem-solving skills.
*
Ability to work in a fast-paced, international environment with cross-functional teams.
*
Fluent English is essential.
What’s On Offer:
*
Opportunity to work with an industry leader in a dynamic and innovative sector.
*
Exposure to international projects and global supply chain operations.
*
Competitive salary and benefits package.
*
Professional growth and development opportunities.
All applications will be handled with strict confidentiality in accordance with client privacy requirements
