Technical Support/Engineering Admin

A highly regarded organisation within the aerospace engineering sector is seeking an experienced Technical Support/Engineering Admin to join their Customer Services team. This is an exciting opportunity to play a crucial role in supporting workshop operations, managing supplier relationships, and ensuring the timely delivery of outsourced components and services.

Key Responsibilities:

Define purchase / outsourced solutions for workshop needs based on applicable technical requirement.

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Define the Bill of Material related to after-sales operations and subcontracted manufacturing ranges.

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Update technical data via SAGE ERP (items, tools, documents, ranges, nomenclatures, equivalences).

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Select the suitable supplier from the approvedsupplier panels and issue purchase orders.

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Provide technical support for subcontracted manufacturing with the selected supplier

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Follow-up of spare parts manufacturing (Progress and Delivery date)

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Manage non-conformities (recordings, treatment of curative, corrective, preventive actions, balance),

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Define curative actions in connection with the supplier in charge of manufacturing.

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Provide technical support to the Supplier as well as monitoring deviation requests: assess feasibility, validate specifications and modifications with the Design Office and the Quality Department

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Set-up and manage the outsourced needs in our ERP SAGE X3 (customer need, purchaser order, product and stock management).

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Contribute to negociations with suppliers (price, lead time, quality, logistics, packages).

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Manage supplier relationship and improve supplier panel (qualify new suppliers) and supply chain performance (monitore performance and improve existing supplier performance).

Candidate Profile:

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Educated to Degree or Master’s level in Engineering or a related technical discipline would be prefered but not essential

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Experience within the aerospace, engineering, or mechanical industries is advantageous.

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Strong understanding of technical documentation, mechanical and hydraulic specifications.

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Proficient in ERP systems (ideally SAGE X3) and technical data management.

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Excellent communication, negotiation, and problem-solving skills.

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Ability to work in a fast-paced, international environment with cross-functional teams.

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Fluent English is essential.

What’s On Offer:

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Opportunity to work with an industry leader in a dynamic and innovative sector.

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Exposure to international projects and global supply chain operations.

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Competitive salary and benefits package.

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Professional growth and development opportunities.

All applications will be handled with strict confidentiality in accordance with client privacy requirements