Quality and Warranty Analyst

Basildon
1 month ago
Applications closed

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Job Title: Quality and Warranty Analyst

Location: Basildon, Essex / Hybrid

Rate: £35.65ph via an Umbrella Company (Inside IR35) - Potentially Negotiable

Employment Type: Contract (initially to 31.12.25 - Intention to extend)

Hours: Standard 37.5 Hours Per Week

  • Team of 11 dynamic, motivated engineers striving for the best quality possible

  • Working with dealers to fix vehicles correctly first time

  • Commodity based engineers – cell/array, BEC/BECM, BCCM charge cord, Motor controller etc

  • Vehicle based engineers

  • Field investigation engineers

  • Warranty spend and supplier chargeback

  • Working to identify and contain HV powertrain issues in Europe

  • Work closely with the US teams

  • Technologies - mHEV, FHEV, PHEV, and BEV

  • Responsible for European targets for Repair Rate – R/1000, Cost Per Unit (cost per vehicles sold by how much spend on repairs), CPU, yearly Warranty Spend and Supplier Chargeback

  • Using connected vehicle modem data to identify issues faster

  • Preparing service teams for new vehicle launches and then dedicating time with new launches to identify issues as fast and possible and contain – Early Warning Process

  • Driving down cost per repairs and yearly warranty spend and ensuring suppliers “pay up

    Role

  • To be a key member of the European High Voltage Propulsion Quality Team

  • Tracking Eu powertrain quality status overall vs targets and across individual commodities

  • Using our client’s automotive OEM systems (GCQIS, GTAC, QLIK etc) to identify trends

  • Working with VO plants to track claims through ECB system

  • Working with US teams on common reporting metrics and monthly senior review presentations

  • Presenting weekly to EPE chief engineer the status of warranty and main issues

    Key Experience/Skills

  • Previous quality organisation experience

  • Experience of the Automotive OEM client’s systems – ECB, PTS, GTAC, GCQIS, QLIK, BSAQ

  • Previous experience of quality reporting & working with VO plants on claim binning

  • Experience of automotive OEM client’s systems to plot out quality data, both R/1000 and CPU.Identifying trends and being able to interpret the data and engage with the team to contain issues and track these containments in the automotive OEM systems.

  • Advanced excel use & data processing experience

  • Ability to work within a diverse team is critical

    Additional skills preferred:

  • Six Sigma, Knowledge of high voltage systems.

  • Experience reporting out at all levels within automotive OEM.

    Additional Information:

    ** THIS POSITION IS CONFIRMED INSIDE IR35

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