QA Engineer

QA Engineer- Tayside

The Role

Key member of the QA team ensuring the updating & maintenance of the NCR management system. Assisting with the development, evaluation and continual improvement of the Quality Management System to ensure compliance with ISO 9001:2015 as well as statutory, regulatory and product standard requirements, including the future adoption of API Q1.

Responsibilities

• Manage the Nonconformance (NCR) System, ensuring complete, accurate documentation and timely resolution of nonconformances. Perform initial NCR reviews, assign actions, and verify effectiveness of root cause analysis and corrective actions through structured CAPA processes.
  
  
• Support supplier approval, development, and monitoring activities. Participate in supplier audits, lead at least one supplier audit annually, and provide supplier performance feedback through scorecards or other quality metrics.
  
  
• Create, maintain, and continuously improve Work Instructions, Standard Operating Procedures, and other Quality Management System (QMS) documents across the organization, ensuring compliance with ISO 9001:2015 and supporting API Q1 implementation.
  
  
• Actively lead and participate in internal audits. Assist with supplier, customer, and third-party audits aligned with primary areas of responsibility. Support preparation, execution, and follow-up activities for audit closure.
  
  
• Lead at least one continuous improvement project annually using structured methods (e.g., PDCA, DMAIC). Engineers are authorized to propose and implement minor procedural or process improvements independently, with significant changes requiring management approval.
  
  
• Monitor and analyse NCR data and other quality metrics. Develop and present statistical trend reports and key performance indicators (KPIs) for the Management Review and continuous improvement initiatives.
  
  
• Support the control and maintenance of calibration systems and metrology activities to ensure inspection and test equipment remains compliant to specifications and traceable standards.
  
  
• Provide support in investigating and responding to customer complaints related to quality issues. Collaborate with cross-functional teams to ensure effective resolution and preventative actions.
  
  
• Participate in product, process, and supplier risk assessments (e.g., FMEA reviews). Support structured management of change processes, including the review and approval of proposed changes impacting product quality or compliance.
  
  
• Contribute to developing and delivering internal quality training or awareness sessions to relevant departments to enhance understanding of the QMS, NCR process, and best practices.
  
  
• Provide structured quality support to other departments through designated systems (e.g., Quality mailbox, action registers). Track and prioritise support requests to ensure prompt resolution.
  
  Requirements
  
  Experience
  
  
• Manage the Nonconformance (NCR) System, ensuring complete, accurate documentation and timely resolution of nonconformances. Perform initial NCR reviews, assign actions, and verify effectiveness of root cause analysis and corrective actions through structured CAPA processes.
  
  
• Support supplier approval, development, and monitoring activities. Participate in supplier audits, lead at least one supplier audit annually, and provide supplier performance feedback through scorecards or other quality metrics.
  
  
• Create, maintain, and continuously improve Work Instructions, Standard Operating Procedures, and other Quality Management System (QMS) documents across the organization, ensuring compliance with ISO 9001:2015 and supporting API Q1 implementation.
  
  
• Actively lead and participate in internal audits. Assist with supplier, customer, and third-party audits aligned with primary areas of responsibility. Support preparation, execution, and follow-up activities for audit closure.
  
  
• Lead at least one continuous improvement project annually using structured methods (e.g., PDCA, DMAIC). Engineers are authorized to propose and implement minor procedural or process improvements independently, with significant changes requiring management approval.
  
  
• Monitor and analyse NCR data and other quality metrics. Develop and present statistical trend reports and key performance indicators (KPIs) for the Management Review and continuous improvement initiatives.
  
  
• Support the control and maintenance of calibration systems and metrology activities to ensure inspection and test equipment remains compliant to specifications and traceable standards.
  
  
• Provide support in investigating and responding to customer complaints related to quality issues. Collaborate with cross-functional teams to ensure effective resolution and preventative actions.
  
  
• Participate in product, process, and supplier risk assessments (e.g., FMEA reviews). Support structured management of change processes, including the review and approval of proposed changes impacting product quality or compliance.
  
  
• Contribute to developing and delivering internal quality training or awareness sessions to relevant departments to enhance understanding of the QMS, NCR process, and best practices.
  
  
• Provide structured quality support to other departments through designated systems (e.g., Quality mailbox, action registers). Track and prioritise support requests to ensure prompt resolution.
  
  Educational
  
  
• HNC/HND qualified in an Engineering or Quality-related discipline, ideally supported by formal training or certification as a Quality Practitioner or Professional.
  
  
• Time-served Engineer with a strong foundation in manufacturing, inspection, and engineering processes, ideally in a regulated or high-integrity sector (e.g., oil & gas, aerospace, or nuclear).
  
  Salary- Circa £38K