National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Priority Software Support Coordinator

Watford
1 week ago
Create job alert

Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of chemicals, paints, adhesives, sealants, composites, and consumables tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Priority Software Support Coordinator, based at their offices locally to Watford, Hertfordshire.
Sponsorship can be provided for this position.
On Offer:

  • An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector.
  • An attractive salary, dependent on skills and experience.
  • Annual leave increases to 25 days
  • Pension scheme, Social events (Christmas party), Option to work one day from home after successful probation period
    Main Purpose of the Role:
    Reporting to Operations Director, the Priority Software Support Coordinator will be responsible for overseeing and managing the daily operations of the Enterprise Resource Planning (ERP) system. This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of ERP systems, excellent communication skills, and the ability to collaborate with various stakeholders to optimise system performance.
    Duties and Responsibilities of Priority Software Support Coordinator:
    Technical Support:
  • Provide first-level support for ERP system users, addressing and resolving issues in a timely and efficient manner
  • Collaborate with IT and external ERP support provider to troubleshoot and resolve technical problems related to the ERP system
  • Monitor system performance and proactively identify areas for improvement
    User Training:
  • Develop and deliver training programs for ERP system users to enhance their understanding of system functionalities
  • Create user guides and documentation to assist users in navigating and utilising the ERP system effectively
    Coordination and Communication:
  • Collaborate with internal departments to gather feedback and requirements for system enhancements or modifications
  • Coordinate solution testing in line with project delivery plans o Capture and report any negative results found during testing cycles
  • Coordinate with ERP Support companies for software updates, developments (customisations), and system upgrades
    System Optimisation:
  • Work closely with cross-functional teams to identify opportunities for process improvements and system optimisation
  • Implement best practices for system usage and data management to enhance overall efficiency
    Quality Assurance:
  • Conduct regular audits of data integrity and system configurations to ensure accuracy and compliance with organisational standards
  • Develop and implement protocols for testing and validating system changes
  • Other duties as assigned by the Operations Director or their designee
    To Be Considered:
  • Must have experience with Priority Software
  • Bachelor's degree in Information Technology, SQL Database Management, Software Development or a related field
  • Proven experience in supporting and coordinating ERP systems will be beneficial
  • In-depth knowledge of ERP system functionalities, configurations, and integrations
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Project management skills are a plus
    For more details, please contact Willis Global – Experts in Recruiting

Related Jobs

View all jobs

Technical Service Manager - Government Satellite Communications

FPGA DSP Engineer

FPGA Engineer - RF PHY (NB-IoT / Cellular / Space Systems)

Mechanical Fitters

Business Development Manager

Business Development Manager

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Space Sector Jobs Skills Radar 2026: Emerging Tools, Technologies & Platforms to Learn Now

From launch vehicles and CubeSats to space-based communications, climate monitoring, and lunar exploration—UK space jobs are entering a bold new era. With government investment, private capital, and ESA partnerships driving growth, demand is surging for professionals with the right skills to build and sustain this expanding space economy. Welcome to the Space Sector Jobs Skills Radar 2026—your annual guide to the engineering tools, simulation platforms, programming languages and mission technologies that UK employers are prioritising. Whether you're an aerospace graduate, software engineer, or systems integrator, this radar helps you target the future of UK space careers.

How to Find Hidden Space Jobs in the UK Using Professional Bodies like the RAeS, UKSpace & More

The UK space sector is enjoying rapid growth—driven by satellite constellations, launch services, Earth observation, space science, and defence applications. But while demand for engineers, scientists, mission designers, and space analysts is high, many of the most compelling roles are never advertised publicly. Instead, these opportunities are often filled through professional networks, working groups, innovation clusters, and academic-industry partnerships. This guide will show you how to access hidden UK space jobs by engaging with bodies like the Royal Aeronautical Society (RAeS), UKSpace, British Interplanetary Society (BIS), and regional space clusters. By leveraging membership directories, special-interest groups (SIGs), CPD events, and funded projects, you can position yourself to be first in line—even before roles are posted.

How to Get a Better Space Sector Job After a Lay-Off or Redundancy

Being made redundant from a role in the UK space sector can be disheartening. Whether your work was tied to satellite design, launch services, ground systems, mission operations, or Earth observation analytics, the experience and specialist knowledge you've gained is still highly valuable. The UK government’s Space Strategy, increased commercial investment, and new launch initiatives across Cornwall, Scotland, and Wales continue to drive opportunities in upstream and downstream space technologies. This guide will help you relaunch your career in the UK space sector after redundancy.