Key Account Manager

Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines worldwide. We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and a passion for being the best, Acro is positioning itself to be the world’s leading aircraft seating supplier.

Collaboration is one of Acro’s core values, by working together and applying our skills and expertise across Sales, Engineering, Quality, Supply Chain and Operations, we find the solutions to our clients’ most complex challenges and how we deliver our promises today and tomorrow.

Location:             UK 

Salary:                 Competitive 

EXCELLENT BENEFITS

• 25 days holiday + bank holidays
• Pension
• Healthcare scheme
• Life assurance
• Employee Assistance Programme
• Retail discounts
• Training opportunities
• 37.5 hours per week – 1 pm finish on a Friday
• Hybrid working

To be successful in this position, you will have/be;

• Comprehensive support to key customers regarding spares, shipset installations, warranty team support, schedule management and order processing
• Thorough knowledge of all seating products within Acro and the wider market
• Customer relationship management, building long-term collaborative multilevel relationships
• Lead sales negotiations with managed key accounts
• Active participation within both the sales and aftermarket teams
• Manage the aftermarket sales function – specifically spares sales and distribution
• Manage and develop aftermarket sales opportunities within managed accounts
• Responsible for the delivery of monthly/annual spares/aftermarket sales targets and forecasting
• Contribute to the wider sales forecast
• Manage shipset orders and schedules both internally and directly with the customer
• Develop and pursue new business within the key account network
• Support the delivery of major programmes – to be directly involved with relevant key accounts from point of sale to delivery and through life support
• The position will involve global travel to support direct customer meetings

Skills and experience required

• Degree or equivalent and demonstrable experience in managing customers/programmes in the aerospace seating sector
• Extensive knowledge of the aerospace industry
• Proven background in direct customer-facing roles within the aerospace sector
• Demonstration of commercial acumen and ability to foster value-adding relationships
• Strong presentation and negotiation skills
• Outstanding communication and interpersonal skills and an ability to work as part and lead a team
• Embrace/embody Acro values

The Parent Company of ACRO Aircraft Seating is Zhejiang Tiancheng Controls Co., Ltd headquartered in China. 

We really want to hear from you, so don’t miss your opportunity to join us! Once you apply, your CV will be held on our central database.  Please do let us know if you do not wish for us to retain your details. If your application is successful, you will be contacted in due course.

Acro Aircraft Seating is an equal opportunities employer.

Please view our website for access to our Job Applicant Privacy Notice.

The closing date for applications is 22 November 2024. 

Please note: This advert may close early if sufficient applications are received. Acro Aircraft Seating uses reserve lists for positions where more than one candidate is deemed suitable for a position. Reserve lists are in place for 12 months, during which time reserve candidates may be offered the same or similar post should one become available.