Internal Sales Support

Leicester
2 weeks ago
Create job alert

Hamilton Finch is proud to partner with a market leader in the textiles industry, renowned for its innovative and high-quality fabric products across Automotive, Marine, Aerospace & Defense, and Contract Furniture sectors. We are dedicated to supporting our client in finding a highly motivated and detail-oriented Sales Support Specialist to enhance their team’s efficiency and customer engagement.

Position Summary:
The Sales Support Specialist plays a critical role in providing high-standard support to the sales team and ensuring exceptional service delivery to all customers. This position demands a proactive, self-motivated individual who excels in both individual and team settings. You will be the first point of contact for customer interactions via telephone and email, requiring effective communication skills and a customer-focused approach.

Principal Responsibilities/Duties:

  • Sales Generation & Upselling: Leverage product knowledge to actively drive sales and upsell opportunities, aligning solutions with customer needs and business goals.

  • Lead Tracking & Follow-up: Maintain and update lead status in CRM systems, manage follow-ups, and ensure all sales activities are recorded accurately.

  • Sales Activity Reporting: Utilize CRM and other tools to track daily sales activities, producing reports that provide management with key insights and sales statistics.

  • Sales Team Coordination: Provide essential administrative and operational support to enhance team performance and achieve sales success.

  • Relationship Building: Develop and maintain relationships with suppliers, internal departments, and external stakeholders to improve product availability and business growth.

    Customer Service Responsibilities:

  • Commitment to Customer Excellence: Respond to all inquiries within 24 hours, address complaints professionally, and resolve discrepancies to uphold the company's reputation for high-quality service.

  • Proactive Problem Solving: Anticipate and address customer challenges, providing timely and effective solutions-focused support.

  • Follow-up & Engagement: Ensure diligent follow-up on quotes, sample requests, and orders, maintaining high levels of customer satisfaction through organized and timely communication.

    Key Qualities for Success:

  • Organizational Insight: Quickly grasp the fast-paced environment and the organizational structure of the textiles industry.

  • Adaptability & Multitasking Excellence: Manage multiple tasks efficiently, prioritize effectively, and adapt to evolving business needs.

  • Customer-Focused Proactivity & Resilience Under Pressure: Anticipate customer needs, exceed expectations, and handle pressure with professionalism

Related Jobs

View all jobs

Internal Sales Specialist

Internal Technical Sales Engineer

Regional Sales Manager - Engineering Products/Services

Regional Sales Manager - Engineering Products/Services

National Sales Manager

Area Sales Manager

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

Common Pitfalls Space Job Seekers Face and How to Avoid Them

The UK’s space industry is booming, bolstered by innovation in small satellite design, launch services, Earth observation, deep-space exploration missions, and more. Government initiatives—such as the UK’s National Space Strategy—provide a supportive environment for start-ups, established aerospace giants, research institutions, and investors. At the same time, the sector is highly competitive: space missions demand rigorous engineering, systems integration, regulatory compliance, and a collaborative mindset. Whether you’re an early-career engineer, a data scientist venturing into remote sensing, or an experienced professional exploring new horizons, it’s all too easy to stumble into common pitfalls when seeking space-related jobs. This article highlights frequent mistakes that job applicants make in this exciting but challenging field, along with practical advice for avoiding them. If you’re ready to explore space careers—be it in launch operations, satellite development, mission analysis, or ground segment solutions—don’t forget to check UK Space Jobs for the latest roles across the country. By taking on board these tips, you’ll enhance your prospects of securing a role where you can truly reach for the stars.

Careers

Career Paths in the UK Space Industry: From Entry-Level Roles to Leadership and Beyond

The space sector has long captured our imaginations with visions of rocket launches, lunar missions, and cutting-edge satellite systems. Yet for many people in the UK, the reality of pursuing a space-related career can seem both thrilling and opaque. The truth is that the UK’s space industry is thriving, offering diverse and rapidly expanding opportunities across engineering, science, project management, data analytics, and beyond. Whether you’re an aspiring astronautical engineer or an experienced professional considering a pivot into space technology, the sector has a broad spectrum of roles awaiting your talent and enthusiasm. In this comprehensive guide, we will explore: The importance of the UK space sector Entry-level positions for recent graduates or early-career job seekers Core skills and qualifications that boost employability Mid-level roles offering deeper technical and managerial responsibilities Senior and leadership paths for those aiming to shape space missions and corporate strategy Emerging trends defining the future of UK space activities Practical tips for job seekers on www.ukspacejobs.co.uk By the end, you’ll have a roadmap for how to launch, develop, and excel in a UK space career—one in which you can help design satellites, explore new frontiers, analyse Earth observation data, or manage complex missions that advance our understanding of the cosmos.

Jobs

Job-Hunting During Economic Uncertainty: Space Sector Edition

The UK space sector has rapidly evolved, propelled by commercial satellite services, exploration missions, and government-backed initiatives to expand the country’s share of the global space economy. From satellite manufacturing and launch services to data analytics and novel propulsion systems, UK space companies offer diverse opportunities for engineers, scientists, project managers, and beyond. However, even this growth-oriented domain can face headwinds when broader economic uncertainty arises—be it from recessions, shifting investment priorities, or global disruptions. If you’re seeking a space career amidst such challenges, you may encounter slower recruitment processes, keener competition for each advertised role, or narrower project scopes constrained by tighter budgets. Yet, space remains integral to navigation, communications, climate monitoring, and scientific endeavours, meaning skilled professionals can still find opportunities. The key is tailoring your approach, highlighting your adaptability, and showing potential employers how your expertise yields clear returns, especially when resources are limited. This guide will discuss: How economic volatility affects UK space sector hiring. Practical strategies to excel in a more competitive space job market. Ways to strengthen your CV, project track record, and networking efforts. Approaches to stay resilient despite extended hiring timelines. How www.ukspacejobs.co.uk can facilitate your search for relevant space industry openings. By showcasing your problem-solving skills, readiness to adapt, and track record in delivering tangible outcomes—even in cost-conscious contexts—you can secure a fulfilling space job, no matter the current economic climate.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.