Job Description
Safran Seats GB is proud to announce the launch of its 2025 Apprenticeship recruitment campaign.
Safran Seats are an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design.
At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and air framers alike, with the largest seats portfolio of all seats suppliers. One day you could be dealing with one of the world's largest air framers, and the next, some of the biggest airline brands around the world!
In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales.
Complementary Description
What is an Apprenticeship?
Apprenticeships are Government funded, work-based training programmes for recruiting full-time people ages 16+ (there is no upper age limit) and providing them with the opportunity to combine ‘on the job' training with a nationally recognised. The apprenticeships programme, funded through the Welsh Government supports training costs. The employer works with an approved training provider for this apprenticeship at Safran Seats it is University of South Wales.
This application is for a Degree Apprenticeships designed by industry to bring together the very best in higher and vocational education. At the end of this course will have full Bachelor's in Digital and Technology Solutions.
The Technical Support Analyst role supports the operations and maintenance of an effective technology stack focused on delivering the support needed for the SGB business.
Providing support through the ServiceNow system, they work with other members of the SGB IT Team to deliver standard fixes and changes across all solutions.
Functional support of the day-to-day operational delivery of the technical solution is also part of the Technical Support Analyst responsibilities.
The Technical Support Analyst is aware of most aspects of the Information Technology deployed in the SGB business.
Job Requirements
Job Requirements – what do you need from me?
• You will have a keen interest in IT and be able to demonstrate a methodical and thorough approach to work.
• You will possess excellent problem solving abilities and ability to multitask
• The role of apprentice will require you to be a confident communicator with strong interpersonal skills.
• The ability to work in a fast-paced environment with a dynamic and flexible
approach, as well as the ability to work under pressure
• You will be a motivated, hardworking individual with excellent planning and organisational skills.
• The ability to work effectively as part of a team and on your own will be key to your success.
Successful candidates will ideally have achieved, or expect to achieve at least 3 A-Levels (or equivalent). Successful candidates will also need to hold GSCEs in Math and English - Grade A-C or 4-9.
Assessment Process:
Stage 1: Review of CV and Qualifications
Stage 2: Safran Seats Assessment Day:
• Group Activity
• Interview
• Presentation
Specificity of the job
Travel between Newport and Cwmbran Sites may be required
