National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Customer Service Coodinator

Chestfield
2 months ago
Applications closed

Related Jobs

View all jobs

Customer Operations Coordinator

Parts Coordinator

Commercial Sales Coordinator

Air Export Pricing Coordinator

Account Coordinator - Steel Industry

CT Engineer - Kent

Customer Service Coordinator

East Kent- Hybrid working pattern (great public transport links)

Full time – Permanent

£Competitive DOE + bens

Are you an experienced Customer Service professional with a background servicing b2b customers within a technical environment?

If so, then continue reading, this could be the ideal role for you!

An exciting opportunity has arisen for a Customer Service Coordinator to join a well-established and innovative manufacturing company based in East Kent. This business services a range of industrial b2b customers.

This role would suit a motivated and dependable individual with experience in customer service who is ready to take on a varied and rewarding position within a fast-paced, team-oriented environment.

As  a Customer Service Coordinator you will:

Serve as the primary point of contact for clients via various channels, consistently delivering a high standard of service.

Prepare accurate quotations and process technical sales orders, ensuring alignment with manufacturing specifications and lead times.

Develop and maintain strong relationships with customers.

Maintain detailed records of customer interactions and service history using internal ERP/CRM systems.

Liaise with production, logistics, and procurement teams to coordinate order fulfilment and delivery schedules.

Proactively resolve technical queries, delivery issues, and service concerns in a timely and professional manner.

Support the sales and engineering teams with project coordination and customer updates.

Contribute to ongoing process improvements aimed at enhancing customer satisfaction and operational efficiency.

Essential requirements:

Previous experience in an office-based customer service role in a relevant business (engineering, manufacturing, scientific)

Excellent communication and interpersonal skills, both written and verbal.

Confident communicator with a proactive and problem-solving mindset.

Able to manage and prioritise workload effectively and work well under pressure.

Strong IT skills, including Microsoft Office (Excel, Outlook, Word) and ERP/CRM systems.

A meticulous attention to detail.

Organised and adaptable in approach.

OUTSTANDING candidates will also have:

Experience working within defence or aerospace manufacturing/engineering

What’s in it for you?!

25 days annual leave & bank holidays

Early finish on Friday

Free car park on site

Hybrid working pattern

State of the art facilities

A subsidised canteen

Generous benefits

Progression opportunities

This is a fantastic opportunity to join a company that values its employees and offers genuine opportunities for career development and long-term progression.

What are you waiting for?! APPLY ONLINE NOW!

This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Space Sector Jobs Skills Radar 2026: Emerging Tools, Technologies & Platforms to Learn Now

From launch vehicles and CubeSats to space-based communications, climate monitoring, and lunar exploration—UK space jobs are entering a bold new era. With government investment, private capital, and ESA partnerships driving growth, demand is surging for professionals with the right skills to build and sustain this expanding space economy. Welcome to the Space Sector Jobs Skills Radar 2026—your annual guide to the engineering tools, simulation platforms, programming languages and mission technologies that UK employers are prioritising. Whether you're an aerospace graduate, software engineer, or systems integrator, this radar helps you target the future of UK space careers.

How to Find Hidden Space Jobs in the UK Using Professional Bodies like the RAeS, UKSpace & More

The UK space sector is enjoying rapid growth—driven by satellite constellations, launch services, Earth observation, space science, and defence applications. But while demand for engineers, scientists, mission designers, and space analysts is high, many of the most compelling roles are never advertised publicly. Instead, these opportunities are often filled through professional networks, working groups, innovation clusters, and academic-industry partnerships. This guide will show you how to access hidden UK space jobs by engaging with bodies like the Royal Aeronautical Society (RAeS), UKSpace, British Interplanetary Society (BIS), and regional space clusters. By leveraging membership directories, special-interest groups (SIGs), CPD events, and funded projects, you can position yourself to be first in line—even before roles are posted.

How to Get a Better Space Sector Job After a Lay-Off or Redundancy

Being made redundant from a role in the UK space sector can be disheartening. Whether your work was tied to satellite design, launch services, ground systems, mission operations, or Earth observation analytics, the experience and specialist knowledge you've gained is still highly valuable. The UK government’s Space Strategy, increased commercial investment, and new launch initiatives across Cornwall, Scotland, and Wales continue to drive opportunities in upstream and downstream space technologies. This guide will help you relaunch your career in the UK space sector after redundancy.