Aviation Logistics Coordinator

Miami
1 day ago
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Aerospace Logistics Coordinator

Location: Miami, FL
Job Type: Full-Time | On-Site
Hours: Monday to Friday (shifts determined by Country Management)

About the Company

Our client is a global aerospace freight and logistics specialist, privately owned and operating successfully for over 20 years. Renowned for delivering time-critical and mission-critical logistics solutions, they support customers worldwide with precision, speed, and reliability.

Position Summary

The Logistics Coordinator plays a key role in managing and optimizing day-to-day logistics operations while delivering exceptional customer service in a fast-paced, time-sensitive environment. This position requires a proactive, detail-oriented professional with strong experience in time-critical air freight, including AOG (Aircraft on Ground) shipments.

Key Responsibilities

Oversee daily operations to ensure the timely and efficient movement of time-critical shipments

Coordinate air freight movements, ensuring full compliance with industry regulations and operational standards

Prepare and issue accurate customer quotations based on routing, service level, and shipment requirements

Liaise with airlines, carriers, and vendors to ensure seamless execution and rapid issue resolution

Prepare and raise AWBs, ensuring all supporting documentation is correctly obtained, including:

Dangerous Goods declarations

Commercial invoices

Customs and regulatory paperwork

Act as the primary point of contact for customers, delivering high-quality service and responsive communication

Proactively provide real-time shipment updates to manage customer expectations

Resolve customer queries and operational challenges quickly and professionally

Collaborate with internal teams to improve workflows and operational efficiency

Support continuous improvement initiatives to reduce turnaround times

Assist with additional tasks and special projects as assigned by management

Core Competencies

Attention to Detail: Maintains accuracy across documentation, data entry, and scheduling

Time Management: Effectively prioritizes tasks in a high-pressure, deadline-driven environment

Communication Skills: Clear, professional verbal and written communication with customers and partners

Problem Solving: Responds calmly to disruptions, identifying practical solutions under pressure

Customer Focus: Maintains a service-first mindset at all times

Adaptability: Flexible and composed during urgent reroutes, after-hours issues, or last-minute changes

Team Collaboration: Works seamlessly across departments

Initiative: Proactively identifies risks, follows up, and improves processes

Industry Knowledge: Strong understanding of air freight and time-critical logistics workflows

Required Skills & Qualifications

Minimum 3 years' experience in logistics or freight forwarding

Proven experience in time-critical logistics and aviation AOG shipments

Strong knowledge of air freight procedures, routings, and documentation

Excellent written and verbal communication skills

High level of accuracy and attention to detail under pressure

Working knowledge of import/export customs procedures

Flexibility to work outside standard hours when required

Fluent in English (spoken and written)

Preferred Qualifications

IATA Dangerous Goods Awareness certification (or willingness to obtain)

Experience preparing freight quotations and understanding rate structures and margins

Familiarity with customs clearance documentation

Knowledge of Incoterms and international trade compliance

Experience working in a 24/7 time-critical logistics environment

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