We now have an exciting opportunity for a Credit Controller to join our Finance Team based in Milton Keynes. This is a hybrid role with a requirement to be in the office at least two days per week.

About the role

You will assist the Credit Manager in chasing debts, reconciling the ledgers and assisting with the resolution of queries for the EMEA UK, BSI Learning & the BSI Professional Services UK & Eire businesses in order to minimise the amount of working capital tied up in debtors and incidence of bad debt to BSI.

The jobholder will be expected to take responsibility for ensuring all records are well maintained, accurate and complete and co-ordinate activities with other finance teams and departments in BSI.

Key Responsibilities & Accountabilities

• In liaison with the Credit Manager, ensure that all debts are chased promptly, to minimise bad debt and maintain the Company cash flow position.
  
  
• To have clear focus on own individual ledger, covering all accounts including designated Key Accounts to ensure complete coverage of the Sales ledgers.
  
  
• Working closely with the Queries team to ensure prompt resolution of all customer queries notified to Finance in order to facilitate debt collection, whilst protecting BSI’s interests and assuring Customers of the best Customer service & fair treatment at all times.
  
  
• Collaborating with all areas of the BSI business to ensure that the services of BSI are not supplied to bad debt clients.
  
  
• Liaising with the Credit Manager to ensure that the collections procedure is adhered to & that non-paying clients are escalated.
  
  
• Working with the team on a rota basis to Credit Check clients & deal with incoming queries to the Credit Control email box.
  
  
• Processing Credit Card payments & compiling paperwork for Sales Ledger refunds
  
  
• Dealing with day to day correspondence from clients, ensuring prompt response & closure of issues & enquiries.
  
  
• Reduce open credits on sales ledger
  
  
• Assist the Queries team to maintain acceptable query levels
  
  Knowledge / Skills / Abilities
  
  
• Previous experience within a Credit Control environment is essential
  
  
• Sound working knowledge of computer systems is required
  
  
• Excel knowledge to an intermediate level
  
  
• Working knowledge of SAP would be an advantage
  
  
• Must have a flexible and proactive approach to work
  
  
• Be a good team player
  
  
• Dedicated to high standards of customer service
  
  
• Capable of working under pressure to meet deadlines.
  
  
• Good communication skills and attitude are required to ensure the provision of a good service to both external and internal customers and staff.
  
  BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of: 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
  
  Do you believe the world deserves excellence?
  
  We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
  
  Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
  
  Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
  
  If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!
  
  D&I Policy
  
  BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
  
  If you require any reasonable accommodation to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner