Business Support administrator

Are you looking for a new and exciting challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace/Nuclear Engineering and have a new vacancy for a Business Support Administrator at our welding and fabrication site in Audenshaw.

About us

We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans, and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers.

About the opportunity

This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive, and we offer 33 days holiday inclusive of bank holidays along with a fantastic benefits package.

A key part of the role is to engage in proactive communication with key customers to provide updates on their specific project throughout its lifecycle. This will entail liaising with the different departments within the business (engineering, operations, stores etc.) as necessary to ensure accurate information is always available.

You will often be involved with customers or suppliers, either by telephone or face to face, and so a friendly approachable demeanour is a must.

Main Duties

Supporting key customers.

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Regular orderbook updates.

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Proactive communication.

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Handle queries and escalations.

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Processing new sales enquiries and loading onto SAP.

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Running and updating internal key performance indicators.

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Raising purchase orders and processing invoices.

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Front of house for greeting customers and suppliers.

Training will be provided for the above duties.

In addition to the above tasks there will also be a requirement to support all general administrative duties including inputting SAP data, completing the weekly wages input, sales and purchase ledger activities, greeting guests, phone answering etc.

Essential Requirements

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Strong awareness of IT systems.

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Genuine interest in working in an office environment.

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Excellent attention to detail.

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Positive, friendly and Customer focussed attitude.

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Excellent communication skills, both written and verbal.

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Ability to work closely as a part of a team and individually as necessary.

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Great attitude towards learning and developing.

What we offer

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Generous annual leave entitlement.

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Exciting benefits package with access to discounts from leading retailers.

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Purpose built sites with free parking.

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Discounted gym membership.

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Excellent career development opportunities available

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Cycle to work scheme.

Diversity and Inclusion

The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector.

All our roles require the need to obtain pre-employment security screening checks including referencing.

If this sounds like the ideal opportunity for you then we’d love to hear from you