Business Operations Manager

Business Operations Manager

Bristol

Permanent

£60,000 - £80,000

Due to expansion , one of YT Technologies key clients are looking for a Business Operations Manager. This will be a “1st of its kind” position within the company . At the moment , a large proportion of operational responsibility is with the CEO , and large aspects are distributed through the company. The main focus of this role today will be on the creation of systems and processes that will support the continued growth and operational success of the company.

Your role will involve:

Implement systems and processes that support the effective day-to-day operation of the business.

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Support the design of company-wide processes under the strategic direction of the CEO

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Analyse and measure organisational performance, ensuring we’re tracking the right metrics and using them to drive understanding and accountability.

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Identify bottlenecks and inefficiencies in operational processes, then design and implement improvements that enhance performance and reduce costs.

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Build dashboards and data structures that help leaders and managers clearly understand how their areas are performing.

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Take ownership of Airtable and ensure consistency in app design, structure, and maintenance across the company.

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Develop a deep understanding of the business’ culture.

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Lead or support a variety of operational projects, such as scoping new facility locations, evaluating satellite office opportunities, or conducting feasibility studies for strategic initiatives.

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Act with the highest integrity at all times. This role will have access to privileged and sensitive information—discretion and trustworthiness are essential.

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May lead the design and implementation of larger infrastructure projects such as Manufacturing Resource Planning (MRP), Manufacturing Execution Systems (MES), Product Lifecycle Management (PLM), and Product Data Management (PDM) tools.

Essential Requirements

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Strong Operational Thinking: Proven ability to analyse and improve business operations, including workflow design, process mapping, and systems implementation.

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System Design & Implementation Experience: Hands-on experience creating or managing internal systems (e.g., MRP, CRM, ERP, or custom tooling in Airtable or similar).

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Project Ownership: Ability to take end-to-end responsibility for projects—from idea to rollout—and deliver them with minimal oversight.

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Analytical Skills: Comfort with data—knowing what to measure, building dashboards, and translating information into actionable insight.

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Cross-functional Collaboration: Ability to work across departments and break down silos to ensure smooth handoffs and shared systems.

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Communication Skills: Able to clearly articulate complex systems/processes to a variety of stakeholders, including non-technical audiences.

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Attention to Detail & Structure: Strong architectural mindset—understanding how systems interconnect and ensuring consistency and scalability.

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Cultural Alignment: Willingness to deeply understand and embed the business’ unique culture through systems, processes, and daily interactions.

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Discretion & Integrity: This role will have access to sensitive company information and must operate with the highest level of trust and confidentiality.

Please apply for more details