We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 15 per week, and your days of work will be 5 days / Monday to Saturday. You will cover Evenings, Weekend shifts and your normal start and finish times will be 8.45 to 17.00, and 4.30pm to 7.30pm. You will be on-call for a further two shifts per week as a minimum, to cover extra deliveries as needed by our customers.
Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.
About the role
You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time.
You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.
You will also:
- Build great relationships with store teams, care homes and GP surgeries.
- Follow standards, operating policies and health and safety procedures.
- Drive safely and legally.
- Keep your vehicle maintained and clean, reporting any damage or issues.
- Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
- Be a proud ambassador for Boots Healthcare Logistics.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:
- A minimum of 1 year’s driving experience.
- Able to read and interpret delivery routes and instructions.
- Enjoy following process and working at pace to achieve service levels and targets.
- Physical stamina and capability to work in a manually demanding role with heavy lifting.
- Comfortable using new technology.
- Calm in the face of unexpected changes or challenges.
- Comfortable in new situations and meeting new people.
- A genuine desire to help people and provide legendary care.
It would be great if you also have:
These are desirable, not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Basic numeracy skills.
- Experience in a driving role.
- Experience in a customer-facing role.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next?
If your application is successful, you will be invited to attend an in-person interview within the next 14 days.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service).
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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