Sales Coordinator

Filtronic is a leading designer and manufacturer of advanced RF, microwave and mmWave solutions for high-performance communication and sensing applications. We develop cutting-edge technologies for satellite communications, aerospace & defence, and 5G infrastructure, operating in frequencies from Ka to W band. Our expertise spans custom MMIC design, complex sub-system integration, and scalable UK-based manufacturing.

The Sales Coordinator will play a key role in supporting the Business Development team and Bid Manager, ensuring seamless workflow and process management across customer relationship management (CRM), bid preparation, and reporting. This role requires a highly organised individual who thrives in a fast-paced environment, with exceptional attention to detail and a proactive approach to supporting complex sales and bid activities.

Requirements

CRM support

• Maintain and update the CRM system to ensure all business development activities, opportunities, and customer interactions are accurately recorded.
  
  
• Monitor data quality, ensuring records are current, accurate, and compliant with company standards.
  
  
• Generate CRM-based insights, reports, and dashboards to support decision-making within the sales pipeline.
  
  
• Support the Business Development team with CRM training and best practices.
  
  Bid management support
  
  
• Work closely with the Bid Manager to coordinate timelines, inputs, and deliverables for bid responses.
  
  
• Assist in compiling bid documents, ensuring that all submissions meet quality, formatting, and compliance requirements.
  
  
• Liaise with internal stakeholders to gather technical, commercial, and operational information for proposals.
  
  
• Track bid progress and maintain bid status reports.
  
  Workflow management
  
  
• Oversee the scheduling and coordination of bid development tasks to ensure deadlines are met.
  
  
• Manage document versions and maintain a structured bid library for re-use of content.
  
  
• Act as a point of communication for the bid team, ensuring clear alignment of responsibilities and priorities.
  
  Reporting
  
  
• Prepare regular reports on sales activity, bid pipeline, and business development performance metrics.
  
  
• Provide analysis of key trends and progress against targets for the leadership team.
  
  
• Support monthly and quarterly reviews by compiling data from CRM and bid activities.
  
  Customer liaison and support
  
  
• Act as a first point of contact for inbound customer queries, directing them to the relevant internal team.
  
  
• Support pre- and post-sales communication with customers, ensuring timely responses to RFIs, questionnaires, and document requests.
  
  
• Schedule and co-ordinate customer calls, reviews, and technical discussions.
  
  
• Screen the Filtronic sales inbox.
  
  Visit and event coordination
  
  
• Arrange and co-ordinate customer site visits, including logistics, agendas, hospitality, and supporting materials.
  
  
• Support the sales and marketing teams with exhibition and event preparation (e.g. booking meetings, preparing documentation, gathering follow-up leads).
  
  
• Maintain a calendar of key industry events and customer engagements.
  
  Document and content management
  
  
• Maintain and update sales collateral used in sales packs.
  
  
• Assist in preparing presentation decks and supporting material for BD meetings or executive briefings.
  
  
• Ensure document consistency across customer-facing communications.
  
  Internal co-ordination and admin
  
  Support regular sales and bid team meetings, including agenda planning, minute-taking, and action tracking.
  
  Strong organisational and time management skills, with the ability to manage multiple priorities.
  
  Experience with CRM systems (e.g., Salesforce, HubSpot, or similar).
  
  Excellent written and verbal communication skills.
  
  Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  
  Previous experience in bid coordination or sales support roles is highly desirable.
  
  Attention to detail with the ability to ensure accuracy and consistency across documents and reports.
  
  Collaborative mindset, able to work effectively with cross-functional teams.
  
  Benefits
  
  We recognise the value of exceptional talent. That's why this role is backed by an excellent salary and benefits package which includes up to 8% employer pension contribution, 1 day paid Charitable activity day - and lots more