Our client is looking for a Technical Sales Engineer role to join their team in the Basingstoke area.
This role requires a professional with a strong technical background, who can seamlessly bridge the gap between complex product specifications and the customers needs.
Ideally, you will have:
* High organisation skills and a proactive approach.
* Ability to use own initiative to identify and implement improvements in processes and solutions.
* Automotive/aerospace engineering knowledge and experience with the ability to read engineering drawings.
* Excellent interpersonal and communication skills, as they are essential for the role.
* Ability to work well under pressure while maintaining professionalism.
* A customer-focused mindset with a high attention to detail.
* Apprenticeship or Qualification in Engineering would be an advantage.
* Previous experience in a CNC machining and precision manufacturing environment.
Duties and responsibilities will include, but not be limited to:
* Communicate technical support and advice to customers.
* Work closely with the engineering teams and production manager to ensure customer requirements are met.
* Oversee the entire sales process from initial contact to delivery and after-sales support.
* Liaising with the production manager to ensure that products are delivered on time.
* Provide order status to our customers informing them of any changes to delivery dates.
* Acting as a point of contact for all our customers, managing customer expectations and resolving issues.
* Raising customer quotations, sales orders, and internal contract review documentation.
* Coordinating with internal teams, overseeing timelines and ensuring the delivery of high-quality products to customers.
* Gather and relay customer feedback to the production manager to inform future product improvements and innovations.
* Liaising with all other internal departments on customers behalf.
* Lead sales meetings and represent the sales department at production and project meetings.
* On occasion represent the company at exhibitions and external events.
This is a permanent role on a hybrid base, Monday to Thursday: 08:00 - 16:30 in the office and work from home on Friday 08:00 - 16:30.
For this role, our client is willing to pay between £35, - £45, per annum, depending on experience.
