Service Manager - Security Systems

Southfield
3 weeks ago
Create job alert

We are seeking an experienced Service Manager to lead and develop our field-based security engineering team. This role is ideal for a hands-on technical professional with strong leadership skills and expertise across CCTV, Access Control, Intruder, Intercom and related security systems, the role is covering London & the Home counties with the office to the West of London.
About the Role
You will oversee daily engineering operations, support the Service Desk, and ensure exceptional service delivery to our customers. The role combines people management, technical problem-solving, customer engagement and Health & Safety compliance.
Key Responsibilities
• Lead, coach and mentor a team of security engineers.
• Conduct performance reviews and support training needs.
• Ensure Health & Safety compliance, including RAMS preparation.
• Provide expert support in servicing, fault-finding and commissioning of electronic security systems.
• Assist with network-based systems including fibre optic, LAN/WAN and telemetry technologies.
• Act as a point of contact for key customers and attend customer meetings.
• Provide occasional out-of-hours support.
• Support internal processes such as stock control, order handling and job closing.
About You
• NVQ Level 3 in Electronic Security or equivalent experience.
• IOSH Managing Safely (or similar H&S qualification).
• Strong technical skills across CCTV, Access Control, Intercom and Intruder systems.
• Knowledge of digital electronics, TCP/IP networking, UFE’s and Windows OS.
• Well-organised, self-disciplined and customer focused.
• Effective communicator with strong teamwork and leadership skills.
• Able to solve problems under pressure and guide others effectively.
• Keen to stay updated with new technologies and industry trends.
What We Offer
• Career development and specialist training
• Supportive team environment
• Opportunity to work with leading technologies and major customers
• [Add benefits such as company vehicle, pension, holidays, healthcare, etc

Related Jobs

View all jobs

Technical Service Delivery Manager

Field Service Engineer - Gearbox and Thrusters

Field Service Engineer ( Thrusters and propulsion systems )

General Manager, Propulsion

Senior Project Manager - Space / Satellite

Contracts Manager

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Neurodiversity in UK Space Careers: Turning Different Thinking into a Superpower

The UK space sector has quietly become one of the most exciting places to build a career. From small satellites & launch services to Earth observation, navigation, in-orbit servicing & space data startups, the industry needs people who can solve hard problems in smart ways. Those people are not all “typical” engineers or scientists – and that’s a strength, not a weakness. If you live with ADHD, autism or dyslexia, you may have been told your brain is “too distracted”, “too literal” or “too disorganised” for precision work in the space sector. In reality, many of the traits that made school or previous jobs difficult can be major assets in space engineering, mission operations & space data roles. This guide is written for neurodivergent job seekers exploring UK space careers. We’ll look at: What neurodiversity means in a space industry context How ADHD, autism & dyslexia strengths map to common space roles Practical workplace adjustments you can request under UK law How to talk about neurodivergence in applications & interviews By the end, you’ll have a clearer sense of where you might thrive in the UK space sector – & how to turn “different thinking” into a genuine superpower.

Space Sector Hiring Trends 2026: What to Watch Out For (For Job Seekers & Recruiters)

The UK space sector is no longer a niche curiosity. It is now a strategic industry worth billions, employing tens of thousands of people across nearly 2,000 organisations – and it has been growing faster than the wider UK economy for years. At the same time, employers report serious skills shortages, especially in software, data and systems engineering, with recruitment and retention now cited as key barriers to growth. For job seekers, this is encouraging – but it does not mean every space application is an easy win. For recruiters, competing for talent with tech, defence, energy and finance is only getting harder. This article, written for www.ukspacejobs.co.uk , explores the space sector hiring trends to watch in 2026, aimed at both: Job seekers searching for terms like “space jobs in the UK”, “satellite jobs UK”, or “space engineer roles”; and Recruiters and hiring managers interested in “space sector hiring trends” and “space recruitment UK”.

Space Industry Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK space‑sector hiring has shifted from pedigree‑first screening to capability‑driven evaluation across the full stack—spacecraft systems, payload/RF, flight software, GNC/ADCS, propulsion, structures/thermal, AIT (assembly–integration–test), mission/ground operations, reliability/radiation, and compliance (ECSS, export control). Employers want proof you can build, test, operate and scale space systems safely and economically. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for satellite/spacecraft engineers, payload & RF/MM‑wave, flight & ground software, GNC/ADCS, power/thermal, AIT/test, mission ops, data/EO, and space product/TPM roles. Who this is for: Systems engineers, payload/RF engineers, flight software & FDIR, GNC/ADCS, power/thermal/structures, propulsion, AIT/test, reliability/radiation, QA/compliance, ground segment/cloud, mission operations, EO/data processing, and product/programme managers targeting roles in the UK space ecosystem.