A1 Personnel are currently recruiting for a Senior Quality Engineer for a permanent role on behalf of our client based in Basildon.As Senior Quality Engineer you will provide Quality guidance to the Business ensuring compliance with all relevant standards. You will support the Business and Customer in all Quality aspects, both current and new production plus develop and improve the business, with a focus on Quality, Cost and Delivery.Duties and Responsibilities:Health, Safety and Environment: Ensure all behaviours and activities are in accordance with Company Health, Safety and Environment policies and proceduresCustomer Complaint Resolution: Responsible for all aspects of complaint resolution including customer/internal communication, root cause analysis (8D) & corrective action implementationAudit: conduct internal audit to the required standards (e.g. AS9100, NADCAP), support/host external audit and customer visits, complete/support non-conformance reports and implementation of corrective actionsWorkshop Support: Lead MRB activity, Drawing/Standard interpretation and disposition, maintenance/update of route cards and supporting documentationSupplier Quality: Support supplier audit and surveillance, raising of complaints, supplier communication, update of Approved Supplier List, supplier selection processNPI: Responsible for all quality aspects of New Product Introduction including use of appropriate tools where required (e.g. PPAP, FMEA, APQP), production of First Article Inspection Reports, customer communication, resolution of issues, creation of route cards and supporting documentationProcess Improvement: conduct data analysis, support selection of improvement activities, lead and support application of appropriate improvement toolset (e.g. Lean Six Sigma, RCA etc)QMS: Support the management and update of the company Quality Management System. Ensure all business activities are conducted in accordance with the QMSTraining: Provide training to colleagues and customers when requiredBusiness Systems: Support the implementation, development and use of company systems as required (e.g., CC database, Factory Master)People Management: Ability to train, motivate and support the team and step up to leading RRequirements: Ability to work as part of and lead a teamExcellent verbal and written communication skillsExcellent interpersonal skills able to communicate at all levels both internally and externallyAbility to self-manage and prioritise workloadContinuous Improvement mindset with effective analytical and problem-solving skillsDegree level qualification in an engineering/quality discipline or relevant experienceExperience within defense/aerospace manufacturing is preferredBenefits:Company pensionLife insuranceOn-site parkingPrivate medical insuranceSchedule:8 hour shiftMonday to FridayAbility to commute/relocate:Basildon: reliably commute or plan to relocate before starting work (required)Experience:Quality assurance: 2 years (required)License/Certification:Driving License (required)TPBN1_UKTJ