SCM Service Operations Administrator

Location: Victory Road, Derby, DE24 8EL
Job Type: Permanent 
Hours: 38 hours per week, (flexible start and finish times to be agreed)
Salary: £26,000 -£27,000 per annum

Benefits: Company Pension - matched contribution scheme, Westfield Healthcare plan (after 3 months), Life Assurance, 25 days paid annual leave plus all UK Statutory Bank Holidays pro rata, free on-site car parking, kitchen facilities with free tea and coffee.

About the Company:

HYDRO is a global aerospace company headquartered in Germany's Black Forest. Our UK facility, co-located on the Rolls-Royce campus on Victory Road, Derby, is our largest UK customer. The site is conveniently close to the A50, M1, and M42, making it easily accessible from Derby, Nottingham, and Leicester. Our UK business specializes in aerospace tooling, manufacturing, and sourcing tools for engine and airframe build and repair, working with high-profile OEMs to deliver quality products consistently. This is an exciting time to join our business as we expand our UK base to include the in-house assembly of our stands on site

About this role:

This is a fantastic opportunity for an individual who wants to develop their skills further working in a fast- paced environment. The role of the Service Operations Administrator will be help carry out the general administrator support to the whole of the Service team. Creating purchase requisitions, allocating spare parts for repairs. Being able to have the ability to prioritise requests and manage your workload efficiently to avoid delays with delivery’s will be essential. Liaising with our internal purchasing team with all open requests and vendor queries. Keeping a record of KPI’s for escalation issues and reporting these on a weekly basis to the Operations Director. Supporting the team with any other required administrative tasks.
 
Responsibilities:

General administration support to the Service team.
Support with the sourcing spares and stocking of consumables.
Administration of the Inspection Register, monitoring each gate ensuring timely progression.
Help in the creation and maintenance of on-site work Health and Safety Folders.
Assisting in the planning of all on site work for the Service Engineers.
Recording and maintaining information on Hydro IT systems as required.
Escalation of unresolved issues e.g.: technical changes, late delivery/release.
Request of appropriate specifications(manufacturing) to allow repair service/modification to be quoted by Purchasing UK.
Liaising with Engineering on all open requests and vendor queries.
Supporting Warehouse with delivery/collection requirements for service.
Create purchase requisition and allocate spare parts for the repairs.
Liaising with purchasing team on all open requests and any vendor queries.
Ability to prioritise requests and workloads to avoid delays in delivery of tool and service.
Reporting of KPI’s and escalation of issues to the Operations Director on a weekly basis.
Any other associated duties assigned by the Operations Director.

Experience and Knowledge:

Key Skills / NVQ (or equivalent) in Administration.
SAP Experience desirable bit not essential as training will be given to the successful applicant.
Ability to communicate clearly, both written and verbal
Good computing skills across the Microsoft office suite, including Excel and Word
Excellent attention to detail and ability to identify anomalies in data.
Experience of working in an engineering environment would be advantageous
Excellent attention to detail
Flexible and adaptable
Ability to work unsupervised
Ability to manage own priorities and workloads
Self-disciplined with excellent organisational & time management skills. 

You may also have experience in the following roles: Service Administrator, Operations Administrator, Supply Chain Administrator, Procurement Administrator, Engineering Administrator, Logistics Coordinator, Maintenance Administrator, Inventory Administrator, Technical Support Administrator, Warehouse Administrator, Service Coordinator, Office Administrator, Customer Support Administrator, Facilities Administrator, Purchasing Coordinator, etc.

REF-(Apply online only)