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Satellite Services Director

Guildford
3 weeks ago
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Satellite Services Director | Guildford | Competitive salary + strong package
 
Are you an Executive level Engineering leader ready to shape the future of cutting-edge space operations?

This is your chance to lead the Satellite Services division at one of the world’s most pioneering space companies. As a member of the Executive Team, you’ll play a key role in delivering mission-critical services for our fleet of satellites and ensuring our customers achieve their goals — from Earth observation to lunar communications and beyond.

This will provide the opportunity to lead on a range of missions from high-resolution Earth imaging and satellite-based communications to scientific discovery and navigation — and now, we’re looking for a leader to take Satellite Services to the next level.
 
Responsibilities:
As Satellite Services Director, you’ll lead all operations across our satellite fleet, ensuring service excellence under contractual and internal commitments. You will:

Own the end-to-end delivery of satellite services, ensuring On Time, On Quality, On Cost (OTOQOC) performance.
Be the voice of operations on the Executive Team, helping steer overall business strategy.
Lead and evolve a customer-centric, ITIL-based service model.
Oversee spacecraft operations, ground segment systems, and supporting teams.
Act as a senior escalation point for service delivery and customer relationship management.
Drive team performance and capability planning to meet project and customer needs.
Identify and capture revenue growth opportunities within service contracts.
Define and deliver a long-term Satellite Service Roadmap aligned with future market needs. 
Qualification, skills & experience:
We’re looking for a visionary leader who thrives on operational excellence, inspires teams, and has a strong technical foundation. You’ll likely have:

Proven background in complex service delivery, ideally in the satellite, aerospace, or engineering sectors.
Executive-level leadership and strategic planning experience.
Experience leading multi-disciplinary teams and interacting with high-level customers.
A strong track record across the full-service lifecycle, from bidding to service closure.
Degree (or equivalent experience) in a relevant technical or engineering field.
Outstanding interpersonal, communication, and stakeholder management skills.
Commercial acumen and understanding of contracts and service-level obligations.
High energy, results-oriented approach with strong planning and decision-making capabilities.
Able to multitask, lead under pressure, and adapt in a fast-paced environment.
Familiarity with tools such as MS Project, Excel, PowerPoint, and Word. 
What’s in it for you?

Highly competitive Salary.
Flexible working policies.
32 days annual leave + BH.
Annual Company Bonus Scheme.
Up to 8% employer pension contribution.
Life Assurance (6X salary).
Private Health Care.
Enhanced Maternity & Paternity leave.
Multiple Discounts & Memberships schemes

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