Rewards Operations Advisor

We are recruiting for a Reward Operations Advisor for a leading Aerospace organisation based in Broughton.
The first 4 weeks will be on site it will then be 3 days a week on Site, 2 days WFH.

To work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements.
To provide customer-focused support to UK-based colleagues on the telephone and via email on a broad range of payroll matters.
To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor’s reports and mortgage/rental operations.

Key Accountabilities

Process Payroll related transactions from internal stakeholders, such as:
Detached Duty, Standby, On Call
Onetime payment submissions
Memberships, Loans, PASS scheme
Working Party Subsistence
P45 / New Starter Declarations
Settlement Agreements
Court OrdersProcess Time related transactions from internal stakeholders, such as:

Overtime
Shift Changes
Sickness
Phased Return to Work
Time Savings Accounts, Salary OffsetProcess HR Administration related activities:

Complete transactions in relation to all HR administration activities, for example references and solicitors’ letters
Provide first level support to all clients on the flexible benefits platform.
Maintain e-pay tool and provide first line of support when dealing with stakeholder queries
Produce documents through mail merge for internal mail shots and divisional correspondence
Manage all aspects of the relationship with the external e-payslip providerKey Qualities

Customer focused and results orientated, with a logical approach to completing tasks
Be able to work using your own initiative and develop effective solutions to problems
Must be a team player and proactively assist other team members when needed
Have a strong ‘personal branding’ and demonstrate a ‘can-do’ attitude in all areas
Ability to work under pressure to agreed deadlines
Work with minimum supervision, self-motivated
Excellent interpersonal skills, be well organised and have a flexible approach
Committed to support continuous improvementsThis is an umbrella contract, the role is Inside IR35