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Quality Engineer/Executive

Stevenage
1 month ago
Applications closed

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My client is an established and growing global organisation that specialises in delivering customised vendor-managed services that integrate component sourcing, warehousing, kitting and global distribution. They support clients operating in complex and regulated industries including Aerospace & Defence, Medical, Rail and Industrial sectors.

Employing nearly 200 people worldwide and with a turnover of over £200million, this is truly an exciting time to be part of this dynamic company.

We are looking for an experienced Quality Engineer who comes from a Contract Manufacturing Environment to lead, develop, and implement robust quality assurance and continuous improvement strategies. This will ensure the highest standards of product and service quality across bespoke kitting solutions, third-party logistics (3PL), smart logistics, and supply chain services.

The Quality Engineer will drive compliance with customer, industry, and regulatory requirements, while fostering a culture of quality excellence throughout the organisation and supply chain.

You will focus on optimizing processes, reducing defects, and enhancing customer satisfaction through proactive quality planning, effective supplier management, risk mitigation, and innovative solutions tailored to complex electronics and logistics environments.

Essential Functions:

Process Improvement (QMS)

  • Lead and support continuous improvement initiatives using tools to enhance quality, efficiency, and cost-effectiveness.

  • Conduct root cause analysis of quality issues and implement effective corrective and preventive actions (CAPA).

    Supplier Quality Management

  • Evaluate, develop, and monitor suppliers to ensure the quality of materials, components, and outsourced services.

  • Conduct supplier audits, assess performance, and work collaboratively to drive improvements.

  • Address supplier non-conformances and develop quality improvement plans.

    Customer Focus & Issue Resolution

  • Serve as the primary quality liaison with customers, addressing concerns, managing complaints, and ensuring customer-specific requirements are met.

  • Lead investigations of non-conformances and implement solutions to prevent recurrence.

    Documentation & Reporting

  • Develop, maintain, and improve quality documentation including procedures, work instructions, inspection plans, and control plans.

  • Monitor and report on quality metrics and KPIs (e.g. OTIF, defect rates) to senior management and customers.

    Training

  • Train and coach employees at all levels on quality standards, tools, and best practices.

  • Promote a culture of accountability, continuous improvement, and customer focus.

    Project & Product Support

  • Provide quality engineering support during the development, launch, and ongoing operation of bespoke kitting and logistics solutions, including leading and reviewing First Article Inspections (FAI).

  • Support risk management activities, such as control plan creation, and process validation.

    Skills & Requirements:

  • Relevant quality qualification and experience in a quality engineering or assurance role within electronics, supply chain, or manufacturing industries.

  • In-depth knowledge of ISO 9001 and other relevant quality standards and regulations.

  • Understanding of quality requirements and challenges within contract electronic manufacturing industry.

  • Desirable in-depth knowledge of AS9100 quality standard

  • Strong experience with quality tools and methodologies

  • Excellent problem-solving, communication, and interpersonal skills

  • Experience managing supplier quality and conducting audits

  • Proficient in Microsoft Office and quality management software/systems

    Perks and Benefits!

  • Onsite Gym equipment

  • 22 days holiday - Plus bank holidays. Plus Xmas shutdown

  • Perk Box

  • Virtual Care – GP Service

  • Pension

    Hours of work 8.30 – 5pm

    Please note this is an office-based role

    Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy.

    Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in

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