Memory and Wellbeing Guide

Job Title: Memory and Wellbeing Guide

Based: With a base in Cynon Linc, Aberdare, CF44 7BD and at satellite bases throughout the region of Cwm Taf Morgannwg

Hours: 18 hours per week

Salary: £12,466.22 per annum

Contract Length: Until end of March 2026

Responsible to:: Dementia Matters Programme Manager

Responsible For:: None

Key Contacts: People with dementia and their carers, ACM staff and volunteers, external partners.

Overview

Age Connects Morgannwg is the operating title of Age Concern Morgannwg Ltd. We are the largest generic older person’s charity operating across Rhondda Cynon Taf, Bridgend and Merthyr Tydfil.

Our vision is to live and work in a society where older people are respected and enabled to meet their aspirations. This plan sets out how we will support older people to meet their aspirations and reach their full potential.

Our Mission is to make a difference to the quality of life of older people and promote a positive view of ageing.

Our Values describe how we behave and what people can expect from us as an organization:

We Listen:

We put older people at the heart of all we do to achieve the best personal outcomes for those that seek our support. We listen to older people and use what they tell us to be a champion for their rights, dignity and respect.

We Learn:

We welcome innovation and creative solutions to achieve the results older people want. We are committed to the improvement and growth of the people who work with us through personal development and lifelong learning. Version – October 2024

We Care:

We are compassionate and caring in everything we do. We recognise the diversity of lived experience and will challenge discrimination wherever and whenever we see it. We build relationships on trust, openness and integrity. We support one another to achieve their best.

Job Description:

As a named contact for those in assessment process, newly diagnosed with dementia or those with an MCI, the Memory and Wellbeing Guide will ensure that:

• People are connected to available and appropriate support networks, which may include peer support options.
  
  
• People are able to access practical advice and information, including financial, to support with the adjustments to their lifestyle, or environment, that will help them remain as fit and healthy as possible.
  
  The Memory and Wellbeing Guide as defined nationally will help people living with dementia coordinate care alongside the statutory duties of Health and Social Care.
  
  Responsibilities:
  
  The duties and responsibilities are informed by what matters to people living with dementia in the Cwm Morgannwg region.
  
  
• To establish the Memory and Wellbeing guide role as a point of access for information and advice to people living with dementia or MCI, throughout their journey and confirm the frequency of check in conversations they require.
  
  
• On first contact to facilitate a ‘what matters to me’ conversation to consider the person and their carer or family’s need for ongoing support and facilitate through the provision of information and advice and signpost as necessary.
  
  
• To be responsible for recording the ‘what matters to me’ conversation and the information and action plan agreed as a result.
  
  
• Within 12 weeks, to connect with the person, their carer and/or families to facilitate a further ‘what matters to me’ conversation.
  
  
• To always use the ‘what matters to me’ conversation when contacted by people living with dementia, to fully understand their situation and what they need and to be responsible for recording the conversation and the information given and action plan as agreed as a result.
  
  
• To maintain strong relationships with all appropriate local health and social care partners, including adult social care, primary care, OPMH services, third sector and community-based groups and services to facilitate connections and referrals for people living with a dementia, where appropriate to do so.
  
  
• Facilitate a responsive point of access response for people living with dementia.
  
  
• To maintain an effective understanding of dementia relevant training available for people living with a dementia and support access as appropriate. Version – October 2024
  
  
• To maintain an effective understanding of the rights and entitlements of people living with a dementia to provide the right information, advice and assistance – including signposting to others.
  
  
• Maintain accurate records and timely responses.
  
  All staff/volunteers working for Age Connects Morgannwg are expected to respond appropriately to any concerns that they may have regarding the abuse/inappropriate treatment of vulnerable adults.
  
  The protection of vulnerable adults is a core responsibility at all times.
  
  The above is a broad definition of the job responsibilities. It does not take into account every aspect of the job which the jobholder may be required to perform. Flexibility is essential since the jobholder’s working hours will be determined by the requirements of the business
  
  Please note: A full, valid driving licence is required for this position.
  
  Why Work For Us?
  
  
• Hybrid working
  
  
• Family friendly employer
  
  
• Mileage allowance
  
  
• Discount at Cynon Linc
  
  
• Access to independent financial advice
  
  
• Workplace wellbeing scheme
  
  
• Employee assistance programme
  
  The closing date for applications is midnight, Wednesday 30 April 2025