Maritime VSAT Subject Matter Expert (On-Call, Remote Support)

Global Satcoms
London
1 month ago
Applications closed

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Global Satcoms is looking for an experiencedMaritime VSAT Subject Matter Expertto provideremote technical support and consultingfor field technicians performingVSAT installations aboard vessels worldwide. Acting as atechnical escalation point, you will assist engineers during commissioning, troubleshooting, and system integration. Thisflexible, on-callrole offerstask-based or daily rate compensation, allowing you to work remotely while supporting critical maritime connectivity solutions.

Tasks

  • Support field engineers during VSATinstallations, commissioning, and troubleshooting.
  • Diagnose and resolvecomplex satellite communication issues, includingInmarsat GX and FX.
  • Provide assistance viaphone, chat, remote terminals, TeamViewer, and AnyDesk.
  • Conductvirtual training sessionsand offerconsultingto clients and junior engineers.
  • Troubleshootstabilized and fixed VSAT antennas(SeaTel, Sailor, KNS, KVH, Orbit, Intellian, Kingsat).
  • Work withCOM-on-the-move (COTM) systemssuch asWinegard and iNetVU.
  • Configure and maintainnetworking equipment(Cisco routers, access points, servers, and out-of-band management systems).
  • Advise clientsviaphone or Teams, assist with solution design, and address installation concerns.
  • Providetechnical supportforStarlink, OneWeb, and Kymetawhen required.
  • Extensive field experienceintegratinghybrid connectivity solutions(VSAT, LEO, LTE).

Requirements

  • Extensive experiencein Maritime VSAT solutions and hybrid networks.
  • Strong expertise inInmarsat GX and FX systems.
  • Familiarity withCobham, Intellian, Winegard, iNetVU, and other maritime connectivity solutions.
  • Experience with Starlink, OneWeb, and Kymetapreferred.
  • GVF certificationspreferred.
  • Cisco networking experience(CCNA or equivalent preferred).
  • Strong problem-solving skills and ability toguide field engineers.
  • Fluent English; additional languages are a plus.
  • Available forglobal on-call support.

Benefits

Flexible remote workwith on-call availability
Competitive compensation(task-based or daily rate)
Professional developmentthroughGlobal Satcoms Academy

JoinGlobal Satcomsand be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experiencedMaritime VSAT expertlooking for aflexible, remoteopportunity, we'd love to hear from you!

Apply nowviaLinkedInor through our company website.

4o



Global Satcoms is a leading global field service engineering company specializing in VSAT technologies. Our expertise lies in serving VSAT service providers and teleport operators, with a primary focus on the oil & gas and maritime industries.

With a strong presence in multiple countries worldwide, we bring reliable and efficient satellite communication solutions to our esteemed customers. From installation and maintenance to troubleshooting, our team of skilled professionals ensures seamless connectivity and uninterrupted operations for our clients.

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