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Job Title:Lead QA

Location:Chiswick, London – Majority remote working with the requirement to go to the office on business needs.

About the role:

Due to growth, we have 3 brand new permanent QA Lead vacancies reporting into our Head of Quality Assurance, each role will be responsible for a specific Domain.

As the Lead QA you will be accountable for the effective planning, co-ordination, management, execution and reporting of QA activities for projects, programmes, and applications. You will also be responsible for ensuring that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified (including technical, security and non-functional requirements). Risks associated with changes are adequately understood, documented, and communicated.

You will be the direct line manager for a group of QAs, giving regular feedback to team members and lead them to achieve their full potential. Understands link between professional development and performance management.

Key Responsibilities

Responsible for the quality of all QA activities and artefacts on projects and programmes, ensuring they meet expectations of stakeholders and follow guidelines set out by QA CoE.

Manages all risks associated with QA and takes preventative action when any risks become unacceptable. Evaluates risk potential based on the results of the QA during any / all stages of the project.

Accountable for planning, resourcing and execution of all project and programme QA activities. Responsible for ensuring projects have appropriately skilled and experienced QAs in a timely manner and project complete to schedule and agreed quality criteria.

Identifies opportunities for improvements in QA processes and manages changes through to completion, demonstrating improvement and value to stakeholders.

Defines strategies to ensure effective and efficient quality assurance, including the use of specialised testing tools and techniques. Ensure stakeholder alignment and agrees priorities which balance desirable versus practical QA strategies.

Determines project-testing standards for all phases, influencing all parties to conform to those standards. Liaises with project managers to manage the expectations for QA stages and agrees "quality gate" criteria and corrective action.

Work closely with business stakeholders to support and develop UAT understanding and capabilities.

Proactively build relationships across BSI, Technology, related change delivery teams, 3rd party suppliers and business divisions to integrate QA into delivery lifecycles and ensure solutions meet business requirements and expectations.

Ensuring the quality of outputs from 3rd party suppliers meets BSIs expectations.

An active member of the “community of practice”, supporting and promoting professional accreditation, developing, and sharing best practice, and dissemination of lessons learnt.

To be successful in the role, you will have

Proven experience within another QA/Testing role.

Software Testing/Test Management experience.

People management experience. (Managing, Mentoring and Coaching)

Ability to manage multiple projects. Ideally across multiple programmes.

Ability to manage 3rd party vendors.

Experience working with Enterprise applications.

Understanding of Cloud applications.

Worked with bespoke applications.

Familiar with; SAP, Salesforce, Workday or other similar programmes.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.