Laboratory Operations Manager

Ledbury
3 weeks ago
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A leading materials testing laboratory based in Ledbury is seeking a Lab Operations Manager to take full responsibility for the day-to-day laboratory services, driving business growth and ensuring technical excellence. This is a key leadership role, focused on managing operations, enhancing quality standards, and expanding external testing revenue.
Laboratory Operations Manager responsibilities:

  • Business Growth & Revenue:
    • Own and drive revenue targets for IncoTest’s external testing services.
    • Identify opportunities to expand external revenue streams.
    • Build and maintain strong relationships with key customers.
  • Laboratory Operations & Quality:
    • Take overall responsibility for the laboratory’s technical operations.
    • Implement and maintain ISO/IEC 17025 and Nadcap Materials Testing standards.
    • Continuously improve services for internal and external customers.
  • Leadership & Stakeholder Engagement:
    • Lead and manage a diverse technical team.
    • Work closely with senior leadership, including the Technical Director, Head of Quality, and Operations Director.
    • Engage with accreditation bodies and key industry partners.
      Laboratory Operations Manager requirements:
  • Education & Expertise:
    • Degree in Metallurgy, Materials Science, or Engineering (preferred).
    • Strong background in metals/materials testing.
    • Experience in the aerospace or metals production industry is beneficial.
  • Leadership & Commercial Acumen:
    • Proven experience managing a large technical team.
    • Ability to balance technical oversight with commercial strategy.
    • Strong problem-solving skills, able to provide clear solutions in a fast-paced environment.
  • Industry & Quality Standards:
    • Familiarity with ISO/IEC 17025 and Nadcap accreditation.
    • Understanding of Ni alloys or other major alloy systems is a plus.
      Personal Attributes:
  • Entrepreneurial mindset with a proactive approach to business development.
  • Confident and articulate, able to engage with stakeholders at all levels.
  • Self-motivated, results-driven, and quality-focused.
  • A strategic thinker who can drive operational improvements and revenue growth.
    £Comp + company car + quarterly bonus + relocation allowance (if applicable) + BUPA healthcare + excellent pension scheme

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