Key Account Manager - Global Account Program - Aerospace
Birmingham, Birmingham, United Kingdom | Vertrieb & Account Management | Vollzeit | SGI2169389
Join our team as a Key Account Manager (KAM) for the Aerospace Global Account Program, where you’ll play a major role in managing key customer relationships and driving business development within the Aerospace vertical. This is a unique opportunity to lead strategic initiatives and work across multiple Kuehne+Nagel services to bring innovative solutions to our clients.
Your Role The Key Account Manager (KAM) is responsible for managing the entire commercial customer journey, including relationship management and business development activities for a dedicated portfolio of accounts. As the primary Kuehne+Nagel representative, you will qualify account intelligence, translate this into actionable business targets, and ensure these are captured in an evolving customer strategy. You will build strong, direct relationships with key customer stakeholders and manage key account activities in line with Kuehne+Nagel’s Key Account Program guidelines. Your Responsibilities
- Manage key accounts according to agreed targets and company guidelines, identifying customer needs and promoting Kuehne+Nagel’s service portfolio.
- Gain deep understanding of the customer's business model, decision-making processes, and competitive environment.
- Negotiate rates and service contracts with customers, ensuring that all commercial requirements are documented and maintained.
- Ensure compliance with Kuehne+Nagel sales management systems, maintaining up-to-date and accurate information.
- Monitor and report on key performance indicators such as pipeline activity, financials, and consulting activities.
- Lead structured review sessions with customers to assess strategy, priorities, and operational performance.
- Drive continuous improvement, innovation, and operational excellence in collaboration with internal stakeholders and customers.#LI-AM1
Your Skills and Experiences
- Bachelor’s in International Studies, Business, Engineering, or related field; Master’s in Supply Chain preferred.
- Broad sales experience (6 years minimum), ideally in the aerospace sector.
- Strong understanding of supply chain logistics (air, sea, road).
- Proven success in business development, consultative selling, and up/cross-selling.
- Skilled in negotiation, persuasion, and stakeholder management. Experience managing global and virtual teams is a plus.
- Fluent English is required, German would be a plus.
- Willingness to travel.
Good Reasons to Join With more than 80,000 employees at more than 1,300 locations in over 100 countries, Kuehne+Nagel is one of the world's leading logistics service providers.Diversity and equal opportunities are firmly anchored in our corporate culture at Kuehne+Nagel. Our cooperation is based on respect for the uniqueness of each individual - regardless of gender and gender identity, physical and mental characteristics, religion and ideology, sexual orientation, social or ethnic origin, nationality and age. We believe in the innovative power of diversity in our teams. Inspired by people - inspired by you? We look forward to meeting you!
