Key Account Manager

GMP Recruitment are proud to be in partnership with a reputable engineering company based in the Tewkesbury area, specialising in aerospace and defence. We are currently recruiting on their behalf for a Key Account Manager – Business Development to join their team on a full-time, permanent basis.

This position is working Monday – Thursday 07:30am – 16:00pm with a Friday finish of 13:00pm, offering a salary up to £65K, dependant on experience.

Our client is a leader in precision manufacturing, supplying to compliance-led industries. With ongoing growth across strategic markets, they are seeking a motivated and commercially driven individual to take ownership of developing long-term business streams and delivering exceptional customer satisfaction.

Key Account Manager Main Responsibilities:

• Develop profitable business opportunities in line with long-term strategic goals.
  
  
• Build strong customer relationships and act as the key contact for strategic accounts.
  
  
• Work cross-functionally with internal departments to ensure world-class service delivery.
  
  
• Review incoming opportunities and align quotations with business objectives.
  
  
• Generate and report business KPI performance, including OTIF (On Time In Full).
  
  
• Support the customer service team by monitoring and improving satisfaction levels.
  
  
• Establish internal capacity fill opportunities and support bid/no-bid decisions.
  
  
• Actively engage in customer visits and provide multi-level client liaison.
  
  
• Ensure smooth handover of new contracts to operations, ensuring all technical and quality requirements are implemented.
  
  
• Monitor pipeline, develop customer strategies, and drive account performance.
  
  
• CRM management and senior reporting on activity, quotation, and conversion metrics.
  
  
• Collaborate with internal teams (engineering, purchasing, quality) to meet customer needs.
  
  Quality Engineer required skills and experience:
  
  
• Proven track record in a senior commercial role managing compliance-driven work packages.
  
  
• Extensive experience in CNC machining, quoting, and contract negotiations.
  
  
• Strong commercial acumen and integrity with the ability to lead by example.
  
  
• Excellent communication skills with the ability to build and maintain customer relationships.
  
  
• Demonstrable success in winning new business in regulated industries.
  
  
• Deep knowledge of CNC manufacturing processes and precision component production (3mm to 3m).
  
  
• Understanding of industry materials, treatments, and quality standards.
  
  
• Proficiency in Microsoft Office tools: Excel, Word, PowerPoint, and Project.
  
  
• HNC/HND or higher in Production Engineering, Sales & Marketing, Project Management or similar.
  
  
• Apprentice-trained in a CNC manufacturing environment.
  
  AN IMMEDIATE START IS AVAILABLE FOR SUCCESSFUL CANDIDATE.
  
  If the above role sounds perfect for you, or you require more information, please click apply.
  
  GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency