Production Quality Engineer

Location:North West

Job type:Permanent. Full time.

Salary:Competitive

Company overview

Delkia is a specialist engineering and technology company for safety-related and mission critical systems in highly regulated sectors, including aerospace, clean energy and maritime sectors. Our offer incorporates: engineering design, technical consultancy and systems integration.

We believe that engineering is not just about technology, manufacturing and innovation. It’s about the people behind it. Delkia ensures that its teams are the focus of its business through passion, belief and simply a better way of working, resulting in great outcomes for our customers. We’re also proud to have signed the Armed Forces Covenant and invest in future talent through supporting STEM initiatives, apprenticeships, placements and summer interns.

The company’s Head Office is at Westlakes Science and Technology Park in West Cumbria, with systems integration, assembly & testing facilities in Egremont, Cumbria and design offices in Preston, Lancashire. This is augmented by a network of staff working across the UK, creating a dynamic and highly skilled team.

Come and join a company that values our people and is growing fast.

Overview of the role

We are currently searching for an experienced Quality Engineer to join our production department. You will ensure that products or services meet certain required quality standards, supervise the production process to guarantee that all our products meet quality expectations.

What you’ll be responsible for

You will be responsible for investigating issues identified from warranty claims and/or customer in use quality issues, taking ownership of any issues identified, providing a rapid response, determining root cause and then liaise with internal stakeholders, component and part suppliers to discuss engineering changes and improvements.

You'll be responsible for engaging suppliers and the on-site production teams, working closely to resolve quality concern issues, effectively communicating with the relevant teams at all levels.

Following on from the supplier discussions, you will also be responsible for managing resolution of the quality issue, robust problem resolution actions and closure of the issue using problem-solving methodologies.

The successful candidate must also be comfortable in customer facing situations and will be able to represent the team in all quality forums, from initial investigation to senior management and engineering follow up meetings and feeding back to the supplier network.

Governance structures will ensure the Quality Engineer has the delegated authority to successfully deliver project outcomes.

• Continual improvement of the Quality Management System in the context of ensuring key production processes, procedures and documentation are in place to comply with national, industry and customer specific standards.
• To fully support, both the customer and accreditation body audits as well as coordinating any resulting conformance observations
• Handling various enquiries in relation to production quality related matters from internal and external stakeholders and support customer and supplier visits as necessary.
• Maintain, improve and drive forward shop floor processes by promoting and enforcing compliance.
• Represent the production quality department at internal and off-site meetings as required, may include supplier audits.
• Liaise with other departments to ensure delivery of conforming products to our customers.
• Lead problem solving and continuous improvement activity within the production setting.
• Develop and maintain relationships with key customers, suppliers and approval authorities.
• To support in the introduction of any accreditations deemed necessary to reach Delkia’s strategic direction
• To identify and highlight opportunities for improvement in day-to-day activities
• To work closely with all other departments to ensure cohesion and synergy between teams to achieve quality product to the customer on time

What you’ll bring

• Proven experience of working in a quality environment.
• Solid understanding of Quality Management Systems.
• Proficient in the use of quality core tools around APQP
• Knowledge of AS9100, ISO9001 and Lean Sigma tools would be an advantage.
• Qualified to degree standard in an engineering or related engineering discipline.
• Experience in problem solving and investigation methods such as; 8D, CAPA, 5-Whys

The Person

• You will have a resilient approach and go the extra mile to improve standards and performance.
• Hold a strong customer focus attitude.
• Have excellent communication and leadership skills along with the ability to build great relationships.
• Have the willingness and enthusiasm to embrace change, look at new ways of working and support continuous improvement initiatives and projects.
• Have good IT Skills and be proficient in all Microsoft Applications.
• Be an analytical/logical thinker.
• Self-motivated to achieve targets.
• Excellent presentation skills.
• Be able to demonstrate experience of problem solving and continuous improvement activity.

What we offer:

• Competitive salary
• Flexible working
• Training and development
• Excellent company standards
• Cycle-to-work scheme
• Health care
• Company bonus scheme
• Birthday leave
• Great team spirit
• Organised social events
• Professional membership

Our Vision:

To be the UK’s leading engineering and technology partner for safety-related and mission-critical systems.

Our Mission:

To enable a safer, more resilient world through the provision of engineering and technological solutions. We take pride in our role as a partner for safety-critical systems, ensuring the protection of people, assets, and missions that matter most.

Our Values:

• Collaboration and teamwork
• Integrity, trust and accountability
• Safety and security
• Client focused
• Positive social value and impact
• Continuous improvement

Our Purpose:At Delkia we are driven by our purpose to protect lives and critical assets.

Equal opportunities: Delkia is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please be aware that many roles working for Delkia will be subject to UK national security vetting restrictions. Candidates must be eligible to live and work in the UK and satisfy requirements for national security vetting clearance as appropriate.

All applications will be dealt with in the strictest of confidence. If you require any reasonable adjustments during any part of the application process, please get in touch to discuss.

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