Delivery Operations Manager

Coven Heath
3 weeks ago
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Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.

What do we offer?

Competitive salary
Company performance bonus scheme
Pension scheme - up to 10% employer contribution
Private medical insurance
Comprehensive health cash plan
25 days annual leave + bank holidays
Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay)
Structured training & opportunities to progress

What does the role look like?

As a Delivery Assurance Manager, you'll play a key role in ensuring delivery commitments are met across Machining & Special Process. You'll provide operational and administrative leadership, using KPIs to drive performance and recovery plans, while working cross‑functionally with Engineering, Quality and Supply Chain to support production ramp‑ups and new product introductions.

What will your day-to-day responsibilities look like?

Provide day-to-day operational and administrative support to managers and teams
Drive delivery performance through KPI tracking (e.g. parts booked to stores, recovery hours)
Coordinate meetings, prepare agendas, capture actions and ensure follow-up
Prepare reports, manage data, and track performance against safety, quality, delivery, cost and productivity targets
Liaise with internal and external stakeholders, suppliers and partners
Ensure compliance with company policies, procedures and confidentiality requirements
Identify and implement improvements to processes and ways of working
Collaborate with Engineering, Quality and Supply Chain to support NPI and production ramp-upsWhat will you bring to the role?

Essential skills:

Strong organisational skills with the ability to prioritise workload and meet deadlines
Proven experience using KPIs and data to drive operational performance and delivery
Excellent communication skills with the ability to work cross-functionally

Desirable skills:

Strong working knowledge of aerospace manufacturing processes, materials and quality systems
Manufacturing environment experience
Strong analytical and problem-solving capability
Proficiency in Microsoft Office (Excel, Word, Outlook and PowerPoint)
Proactive, solution-focused and adaptable to change
Professional, reliable and discreet
High attention to detail and accuracy
Comfortable working independently and as part of a team

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