Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?
Are you a talent looking to build business skills, gain experience, and take on exciting challenges? Grow your career with Trelleborg and start shaping the industry from the inside.
Who are we?
Trelleborg is a world leader in engineered polymer solutions that seal, damp and protect critical applications in demanding environments. Our innovative engineered solutions accelerate performance for customers in a sustainable way.
Trelleborg Group Trelleborg Sealing Solutions is a leading global supplier of polymer-based sealing solutions. We support aerospace, industrial and automotive customers through ~44 production facilities and more than 60 customer solutions centres globally.
About the Job
Acting as the voice of the customer, you will work to build and maintain relationships, by providing a point of contact for colleagues and customers, monitoring order process, and providing clear and accurate information for customers.
As part of your main, key duties you will be responsible to:
- Follow workflow of an order and knowing the relevant colleague to ask regarding status
- Provide customer updates on order status
- Understanding the process of fulfilling an order
- Ensure customer orders contain relevant information
- Maintain pricing information on the IT system for customers
- Understand the order book and production scheduling systems
- Ensure data is consistent across IT systems
- Maintain sufficient knowledge and skill to support the team
- Daily order book review
- Update and check daily reports
- Responding to customer enquiries in a timely manner
This role is a full-time 37-40hr position on an 18-24 month fixed-term contract.
Candidate Profile
- Basic knowledge of rubber processing methods and techniques
- Experience of IT systems in the workplace
- SAP experience (desirable)
- Previous experience in manufacturing would be advantageous
- Strong verbal and written communication skills
- Strong IT skills
- Good commercial awareness
- Confident telephone manner
To be effective in the role, you will need to be highly organised to deliver against deadlines, have an open mind and work to find good practical solutions.
Trelleborg provides an encouraging environment which offers growth within the company while investing in employee training/education.
Come and join Trelleborg to be part of our journey that enables our customers to engineer a better world!
At Trelleborg, you will get the chance to accelerate customer performance with environmentally positive solutions, as well as growing and improving yourself and the communities you are part of.
Together We Shape a Sustainable Future
Application Process
The closing date for this position will be the 12th March 2025.
Are you the one we’re looking for? Apply now by clicking the Apply button, or email me for more information
At Trelleborg our people are #shapingindustryfromtheinside
Trelleborg is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
