Customer Service Administrator

Livingston
6 days ago
Create job alert

Customer Service Administrator - Be the Hero Behind the Scenes! 🌟

📍 Location: West Lothian

💼 Hours: Monday to Friday, 9am-5:30pm (half hour lunch)

💰 Salary: Highly competitive DOE

🚀 Why This Role Rocks

Are you the go-to person when issues arise or when someone needs a calm, capable voice on the other end of the line? Do you love solving problems, keeping things running smoothly, and making people's days better? If so, we want YOU!

We're on the hunt for a Customer Service Administrator for one of our long-standing clients who's got a passion for team working and a natural flair for all things customer service related. Whether you're early in your career or bringing years of wisdom, if you're ready for a new challenge in a fast-paced, supportive environment - this is your moment to shine.

🧩 What You'll Be Doing

You'll be the friendly first point of contact for all things facilities and customer support. Think of yourself as the mission control for our building and service operations. Your day-to-day will include:

📞 Answering calls and helping people with their queries like a pro
💬 Logging customer requests and making sure nothing slips through the cracks
🛠️ Coordinating engineers and contractors to get things fixed - fast!
🔄 Keeping clients in the loop and making sure they're smiling
📋 Creating reports, quotes, and keeping everything running like clockwork
🧠 Using your initiative to solve problems and escalate when needed🧠 What You Bring to the Table

✅ Experience in a facilities management or helpdesk role (this is a bonus, not essential!)
💬 Top-notch communication skills - written and spoken
💻 Confident with Microsoft Office and Teams
🤝 A team player who can also fly solo when needed
🌟 A positive attitude, attention to detail, and a love for helping others🎯 Why You'll Love Working With Our Client

A vibrant, friendly team that supports each other
Real opportunities to grow your career and learn new skills
A company that values your ideas, your time, and your talent
A role where no two days are the same - and that's a good thing!
Team treats... Think pizza Friday's, Christmas nights out and free fresh fruit daily!🎉 Ready to Join This Fab Team?

If you're looking for a role where you can make a real impact, have fun, and grow your career, we'd love to hear from you. Hit that apply button and let's chat!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Related Jobs

View all jobs

Customer Service Administrator

Avionics Technician & Administration Support

Sales Coordinator

Electrical Training Engineer

Electrical R&D Technician Support Engineer

Propulsion Test Technician

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Neurodiversity in UK Space Careers: Turning Different Thinking into a Superpower

The UK space sector has quietly become one of the most exciting places to build a career. From small satellites & launch services to Earth observation, navigation, in-orbit servicing & space data startups, the industry needs people who can solve hard problems in smart ways. Those people are not all “typical” engineers or scientists – and that’s a strength, not a weakness. If you live with ADHD, autism or dyslexia, you may have been told your brain is “too distracted”, “too literal” or “too disorganised” for precision work in the space sector. In reality, many of the traits that made school or previous jobs difficult can be major assets in space engineering, mission operations & space data roles. This guide is written for neurodivergent job seekers exploring UK space careers. We’ll look at: What neurodiversity means in a space industry context How ADHD, autism & dyslexia strengths map to common space roles Practical workplace adjustments you can request under UK law How to talk about neurodivergence in applications & interviews By the end, you’ll have a clearer sense of where you might thrive in the UK space sector – & how to turn “different thinking” into a genuine superpower.

Space Sector Hiring Trends 2026: What to Watch Out For (For Job Seekers & Recruiters)

The UK space sector is no longer a niche curiosity. It is now a strategic industry worth billions, employing tens of thousands of people across nearly 2,000 organisations – and it has been growing faster than the wider UK economy for years. At the same time, employers report serious skills shortages, especially in software, data and systems engineering, with recruitment and retention now cited as key barriers to growth. For job seekers, this is encouraging – but it does not mean every space application is an easy win. For recruiters, competing for talent with tech, defence, energy and finance is only getting harder. This article, written for www.ukspacejobs.co.uk , explores the space sector hiring trends to watch in 2026, aimed at both: Job seekers searching for terms like “space jobs in the UK”, “satellite jobs UK”, or “space engineer roles”; and Recruiters and hiring managers interested in “space sector hiring trends” and “space recruitment UK”.

Space Industry Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK space‑sector hiring has shifted from pedigree‑first screening to capability‑driven evaluation across the full stack—spacecraft systems, payload/RF, flight software, GNC/ADCS, propulsion, structures/thermal, AIT (assembly–integration–test), mission/ground operations, reliability/radiation, and compliance (ECSS, export control). Employers want proof you can build, test, operate and scale space systems safely and economically. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for satellite/spacecraft engineers, payload & RF/MM‑wave, flight & ground software, GNC/ADCS, power/thermal, AIT/test, mission ops, data/EO, and space product/TPM roles. Who this is for: Systems engineers, payload/RF engineers, flight software & FDIR, GNC/ADCS, power/thermal/structures, propulsion, AIT/test, reliability/radiation, QA/compliance, ground segment/cloud, mission operations, EO/data processing, and product/programme managers targeting roles in the UK space ecosystem.