Business Development Manager Industrial and Roads

ACI Group are renowned and well established for our capability to supply innovative ingredients, products and raw materials into the Food, Pharmaceutical, Chemical and Road Building market sectors. This is a key role as part of the wider group to drive a strategy for profitable and sustainable growth of the Industrial and Roads business units. We specialise in the supply of industrial raw materials, chemicals and additives across Aerospace, Composites, Inks, Electronics and road additives such as Warm Mix from a range of leading global suppliers. 

Responsibilities

• Play a key role in the successful achievement of all strategic aims of the unit
• Increase sustainable profitability of the business unit
• Develop business and opportunities at new customers across the UK and Europe
• Maintain and nurture existing accounts within UK and Europe ensuring high customer satisfaction and healthy long-term relationships, undertaking travel as necessary
• Develop a healthy and growing NBO pipeline by generating new customers and new product sales across existing customers
• Use existing and new industry contacts to develop new product portfolio and principal relationships
• Drive the achievement of sales forecasts against planned targets and take actions to achieve targets
• Demonstrate quality and reliability through recommendations and demonstrations that provide the best application of Industrial product lines, while maintaining profitability
• Develop strategies and solutions to address specific customer opportunities and challenges
• Promptly and effectively manage customer questions and concerns by making the appropriate referrals where required
• In conjunction with customer service team, effectively resolve customer issues and questions by investigating problems, developing solutions, involving relevant parties and making appropriate recommendations
• Collate and capture intelligent market information through customer dialogue
• Identify and determine key market trends and make actionable recommendations for business improvements
• Serve as the voice of the customer and feedback to the business, strategic intelligence on important trade channel developments, trends and requirements
• Manage current principals and forge healthy relationship with key supply partners
• Plan for and attend relevant industry trade shows and follow up on actions on a timely basis
• Prepare all sales and information reports accurately and submit in a timely manner
• Capture all information timely onto SCM and maintain key contact data accurately
• Undertake any other supporting responsibilities and ad hoc tasks that may be requested by the Sales Director

General

• Actively participate in motivating and building team spirit within the industry group and wider company to achieve any targets set and drive a good working environment.
• Train and help motivate the wider team as appropriate in a professional manner.
• Be a responsible and participative member of the team.
• Promptly submit monthly expenses.
• Be proficient in preparation and giving of formal presentations to customers, principals and internal staff using sales tools like PowerPoint as required.
• Represent the company at exhibitions and seminars
• Promoting excellent working relationships with all members of staff, at all levels
• Any other supporting responsibilities/ad hoc tasks that may be requested by the Company Directors.

Key Measures

• Meet monthly sales budget.
• Minimum 120 sales visits per year – tracked by SCM call reports.
• Meet annual supplier growth expectations.
• Minimum of 5 new customer acquisitions.
• Minimum of 2 new opportunities identified each month.

Qualifications

• Several years of field sales experience selling speciality chemical additives
• Good technical background; preferably degree level chemist
• Strong commercial skills and an ability to identify new business opportunities with the drive to push them through to fruition
• Good level of communication skills and professionalism
• Proactive and ambitious with proven passion for developing and successfully crystallising new opportunities
• Strong excel, power point and general IT skills
• Excellent team player flexible and adaptable
• Self-starter with ability to work under own initiative, confident at all levels of seniority
• Good organisational skills