Business Analyst (Telemetry)

Hexaware Technologies
Leeds
3 days ago
Create job alert
Responsibilities

  • Elicit, analyse, and document business, functional, and non‑functional requirements for the new telemetry system.
  • Conduct detailed as‑is and to‑be process mapping across operational, engineering, and control room functions.
  • Document data flows, alarm workflows, device behaviours, and integration touchpoints with systems such as RTS, SCADA, AOC, asset management, and data platforms.
  • Develop use cases, user stories, acceptance criteria, and backlog items for the programme’s delivery framework.
  • Facilitate workshops, discovery sessions, and playback sessions with diverse stakeholder groups.
  • Operations Telemetry Expertise
  • Analyse telemetry data behaviours including alarms, polling, protocols, and asset performance indicators.
  • Work closely with telemetry engineers, OT architecture, and network controllers to understand existing challenges and optimisation opportunities.
  • Support alarm rationalisation, telemetry standards development, and future‑state design.
  • Assist in defining device, communications, and data requirements for new telemetry architecture.
  • Ensure requirements reflect operational reality across regional sites, treatment works, pumping stations, and network assets.

Stakeholder Engagement

  • Build strong relationships with operational teams, control rooms, SCADA teams, OT/IT, project delivery, and external vendors.
  • Facilitate clear communication between operational experts and technical solution teams.
  • Manage expectations, challenge constructively, and ensure decisions are well‑evidenced and documented.
  • Support vendor evaluations, design review sessions, and solution validation.
  • Assist with testing planning, including UAT, field validation, and telemetry signal verification.
  • Contribute to change impact assessments, training readiness, and transition planning.
  • Ensure solutions align with Yorkshire Water’s strategic objectives, regulatory commitments, and resilience needs.

Skills & Experience Required

  • A minimum of 10 years of relevant work experience required.
  • Strong proven experience as a Business Analyst within technical, operational, or OT environments.
  • In‑depth experience with Operations Telemetry, SCADA, remote monitoring, sensors, RTUs, PLCs, or data acquisition systems.
  • Experience delivering BA work within large-scale system replacements or transformation programmes.

Strong capability in:

  • Data and system flow mapping
  • Gap/impact analysis
  • Workshop facilitation
  • Ability to translate operational needs into clear, actionable system requirements.
  • Confidence engaging with engineering teams, field technicians, and operational controllers.
  • Excellent communication, documentation, and analytical skills.
  • Experience in the water sector or other regulated utilities


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