Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Building Performance - RCC Operative

London
3 weeks ago
Create job alert

About the Remote Command Centre (RCC)

The BGIS Remote Command Centre (RCC) is a technology-driven hub that leverages advanced analytics, real-time monitoring, and expert interventions to optimise building performance remotely. By utilising a team of subject matter experts, the RCC reduces operational costs, improves energy efficiency, enhances occupant comfort, and supports clients in achieving sustainability goals.

Key RCC functions include:

24/7 monitoring of critical building systems

Remote interventions to resolve inefficiencies

Management and reporting of operational risks

Support for IoT mobilisation and smart building technologies

Continuous improvement through data-driven insights

Purpose of Job

The RCC Operative is responsible for the proactive monitoring and remote optimisation of building systems. Using real-time data from Building Management Systems (BMS), Fault Detection & Diagnostics (FDD) platforms, and IoT telemetry, the RCC Operative identifies inefficiencies, executes first-line interventions, and supports on-site teams to maintain and enhance building performance.

This role ensures reduced energy consumption, improved occupant comfort, operational resilience, and compliance with sustainability objectives.

Key Responsibilities

Real-Time Monitoring & Issue Identification

Monitor BMS, HVAC, lighting, and IoT systems for anomalies, inefficiencies, and operational risks.

Triage and resolve first-stage BMS issues, escalating when necessary.

Analyse telemetry data to maintain optimal environmental conditions.

Workflow Triage & Closure

Receive, log, prioritise, and manage RCC service requests through the workflow management system.

Ensure timely closure of RCC tickets and interventions in line with defined SLAs. (Client Specific)

Verify completion of actions and provide feedback to stakeholders.

Reporting & Impact Analysis

Produce clear and timely reports detailing interventions raised by the RCC, actions taken, and closures achieved.

Quantify the impact of RCC interventions, such as response time, resolution time, first-time fix rate, energy savings, improved system performance, or reduced operational risk.

Track and communicate trends in recurring issues to support root cause analysis and continuous improvement.

Contribute to monthly/quarterly client reports highlighting RCC performance metrics and key insights.

Remote Intervention & Coordination

Apply remote interventions to correct system inefficiencies.

Coordinate with on-site teams and external contractors for complex interventions.

Record all interventions for compliance and reporting purposes.

Performance Optimisation

Adjust and fine-tune FDD rules to suit specific site conditions.

Recommend control strategy enhancements to minimise energy waste.

Contribute to continuous commissioning and operational excellence initiatives.

IoT & Smart Building Support

Assist with IoT device integration and telemetry management.

Provide technical support for IoT overlays and system troubleshooting.

Collaborate on smart building technology deployments.

Continuous Improvement

Collect client and team feedback to refine RCC processes.

Stay informed on emerging technologies and best practices.

Contribute to RCC knowledge-sharing and playbooks.

Compliance & Security

Follow strict change control processes for all BMS and smart system adjustments.

Ensure data integrity, cybersecurity, and operational compliance.

Maintain accurate audit trails of system access and configuration changes.

Essential System Knowledge

The RCC Operative must have working knowledge of the following:

Building Management Systems (TREND, Tridium Niagara, or similar).

Fault Detection & Diagnostics (FDD) platforms.

IoT telemetry and device management systems.

Energy management dashboards and analytics tools.

Understanding of HVAC, lighting, and critical building services

Related Jobs

View all jobs

BMS Control Centre Technician

Mechanical Commissioning Manager

Electrical Systems Engineer (C&I) - Submarines

Junior Electrical Engineer

Senior C# .NET Developer (Hybrid)

Aerospace sales and operations manager

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Space Industry Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK space‑sector hiring has shifted from pedigree‑first screening to capability‑driven evaluation across the full stack—spacecraft systems, payload/RF, flight software, GNC/ADCS, propulsion, structures/thermal, AIT (assembly–integration–test), mission/ground operations, reliability/radiation, and compliance (ECSS, export control). Employers want proof you can build, test, operate and scale space systems safely and economically. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for satellite/spacecraft engineers, payload & RF/MM‑wave, flight & ground software, GNC/ADCS, power/thermal, AIT/test, mission ops, data/EO, and space product/TPM roles. Who this is for: Systems engineers, payload/RF engineers, flight software & FDIR, GNC/ADCS, power/thermal/structures, propulsion, AIT/test, reliability/radiation, QA/compliance, ground segment/cloud, mission operations, EO/data processing, and product/programme managers targeting roles in the UK space ecosystem.

Why Space Careers in the UK Are Becoming More Multidisciplinary

The UK’s space sector is growing fast — from satellite systems and Earth observation to satellite communications, space robotics, propulsion, space data analytics, and mission operations. But the nature of space work is changing. Projects involving satellites, launch systems, space robotics and ground infrastructure are now embedded in regulation, public perception, human interaction and cross-disciplinary design. Space careers in the UK used to be dominated by engineers, astrophysicists, systems analysts and telemetry experts. Today, they increasingly demand fluency not only in aerospace, software, electronics & data, but also in law, ethics, psychology, linguistics & design. After all, space systems operate under treaties, privacy constraints, public scrutiny, international collaborations and human interfaces. In this article, we explore why space careers in the UK are becoming more multidisciplinary, how those allied fields intersect with space work, and what job-seekers & employers must do to thrive in this evolving cosmos.

UK Space Team Structures Explained: Who Does What in a Modern Space Department

The UK space sector is rapidly expanding. With growth in satellite design, Earth observation, communications, launch systems, space science, downstream applications, and regulatory and operational services, there’s rising demand for skilled professionals across many disciplines. Building a high-impact space organisation requires well-defined team structures, clear roles, strong collaboration, and alignment across engineering, science, operations, regulation, and commercial functions. If you are applying for roles via UKSpaceJobs.co.uk or hiring into your company, this guide will help you understand the principal roles you’ll find in a space team, how they interact during mission lifecycles, what skills UK employers expect, salary norms, common challenges, and best practice for structuring space teams that succeed.