Bartender

Fortnum & Mason

Hounslow

1 year ago

Applications closed

T5 – Bartender

Our T5 satellite bar is located in Terminal 5 of London's Heathrow Airport. Just a hop, skip and a jump west of central London, the Heathrow Airport offers lots to explore and do, with access to the tube, overground and bus routes available.

Bartender – Terminal 5

A moment of relaxed style in the busy heart of Heathrow, our T5 Bar is the perfect pre-flight destination for first class dining and cocktails. Our menu is fresh and seasonal with seafood being the outstanding element.

We are currently looking for an experienced Bartender at our Terminal 5 Bar. This is an exciting position for a Bartender looking to develop their knowledge in the finest beverages that we offer.

Key Accountabilities:

Work alongside the team to ensure the smooth running of the Bar service
Ongoing and up to date knowledge of the Wine Cellar, Cocktail menu and all other specialist beverages that the Bar offers
Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings
Constantly looking for areas where we can deliver more
Commit to deliver exceptional customer service at all times
Ensure that all Bar areas are kept clean, tidy , well stocked and always ready for service
Create and deliver an extraordinary customer experience, meeting all targets set
Demonstrate thorough product knowledge of wines, spirits and all beverages served

We expect the successful candidate to have the following skills and experience:

Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings
Create and deliver an extraordinary customer experience, meeting all targets set
Ability to multitask, prioritize and manage time effectively
Solid interpersonal and communication skills
Ability to think quickly and rationally to ever-changing situations
Consistently lead by example

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

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