A little bit about us
Ascent Flight Trainingis an established, fast growing aerospace and training company which operates across the UK, delivering flying training services to the UK Government and UK industry partners.
We want to attract and work with innovative, adaptable, and proactive people to help us achieveOur passion for training, helping our customers to realise their potential and deliver their Mission..
We offer the opportunity to work in a flexible, dynamic, and diverse environment within our Training Support Hub and on our operations sites.
You will bring expertise and fresh ideas to an environment where your contribution is really valued.
At Ascent, our values are rooted in respect – for our employees, our partners and our customer. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunities for all. We pride ourselves on being a Disability Confident Committed Employer. We actively practice inclusivity for all people with disabilities where we provide work place opportunities and experiences. As a supportive employer we endeavour to accommodate all disabilities and will always work with our employees to make provisions for their disability needs.
We encourage all people with disabilities to apply for relevant skilled job roles within the business. As an inclusive company we welcome all disability applications which will be processed fairly, in line with our recruitment policy. At Ascent, we also provide work place schemes for all students including those with disabilities, this includes Apprenticeships, Work Experience and Job Shadowing for a day. Ascent will continue to work towards maintaining our commitment to those with disabilities
A day in the life of an Ascent Application Relationship Manager
As the Application Relationship Manager
You will be involved with:
Overseeing the development, maintenance, through life management and continuous service improvement of the Ascent Training Operations Management System (ATOMS) and associated customer relationship management (CRM) activities.
This role involves ensuring the reliability and performance of the application and collaborating with various stakeholders to enhance customer satisfaction and business growth.
You will demonstrate:
Proven experience as an Application Manager or in a similar role, with a focus on CRM systems.
Strong technical skills in application development, excellent leadership and team management abilities, and effective communication skills.
In-depth knowledge of CRM systems, application development methodologies, and security best practices
What will make you successful?
You will already have a bachelor’s degree in computer science, Information Technology, or a related field (or relevant experience)
What can we offer you in return?
- Competitive salary
- Equivalent to 25 days annual leave plus bank holidays (Extra days with length of service)
- Private AXA health care for you and your family
- Pension plan (Up to 6% matched)
- Life Assurance (Up to 3 times your annual salary)
- Flexible benefits (Buying and selling of holiday, BUPA dental, cycle2work scheme, retail discounts)
- Enhanced maternity and paternity leave and pay
- Enhanced company sick pay which increases with length of service
- Employee Assistance Programme (24/7 free and confidential legal and wellbeing advice)
- Annual reviews of your salary and individual learning and development plan
- Mental Health Support and subscription to the Unmind platform for you and a plus one
- Free eye tests for DSE users and money towards any subsequent corrective glasses.
