Product Support Engineer

Product Support Engineer

Aerospace Engineering

Tewkesbury

Permanent

The Role - Product Support Engineer

This is a fantastic opportunity for an engineering troubleshooter to join a highly successful and thriving aerospace engineering business in a returned unit’s support engineering position.

You will be leading on and linking technical investigations with customer engagement to ensure that issues are resolved in a timely fashion.

This is a fantastic opportunity that would suit someone looking to diversify their skills in a support engineering position.

Duties - Product Support Engineer

Drive technical investigations and resolve scheduling challenges
Host customer visits related to returned units
Manage customer expectations and progress timelines
Author and support aftermarket technical documentation
Collaborate with internal engineers to rectify and improve products

Background - Product Support Engineer

Practical engineering problem-solving skills
Excellent communication
Commercial awareness – customer facing
Engineering qualification preferred

For more information about this role, please contact Lee Powell on (phone number removed) or send a copy of your CV to  

Candidates who are currently a RUR Engineer, Support Engineer, Production Support Technician, Product Support Technician, Repair Technician, Repairs Engineer, Mechanical Technician, and similar may be suitable for this role.

For details of other opportunities available within your chosen field please visit our website  

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors