Key Account Manager

About This Role

As the Business Development Manager: Key Accounts, you will be responsible for driving growth with high-potential customer groups across the mobility, energy, and environmental sectors. These sectors represent both immediate commercial opportunities and rapidly emerging markets where early engagement will be key to long-term success.

This is a strategic role requiring you to identify and secure opportunities within large account groups, particularly those with supply chains that offer additional growth potential. You will also focus on new and emerging applications expected to evolve significantly over the next 2–3 years.

You will build strong relationships at all levels within key customer organisations, match technical needs with appropriate solutions, and operate effectively in complex decision-making environments. Internally, you will collaborate with cross-functional teams—including systems, applications, and marketing—to translate customer insight into meaningful commercial outcomes.

This is a pivotal role in contributing to the organisation’s goal of reaching £100 million in annual revenue and becoming the leading provider of vacuum and related solutions in the UK.

Key Responsibilities

Secure business growth with target customers in line with agreed targets

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Develop new opportunities in emerging applications and technologies

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Support other market segments by contributing key account expertise and connections

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Establish strong, long-term relationships across multiple levels of key accounts

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Promote and utilise digital sales tools, CRM platforms, and strategic sales methodologies

What We’re Looking For

Essential Skills & Experience

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Demonstrated capability in complex sales, including both service and solution offerings

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Excellent communication skills – in-person, virtual (e.g., Teams), and written

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Sufficient technical understanding to explain relevant customer applications and processes

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Business development experience with end users in at least one of the following sectors:

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Automotive

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Aerospace

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Composite material manufacture

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Renewable energy production

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Metallurgy

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Chemical industries

Desirable Skills & Experience

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Experience with systems design, project management, and cost estimation

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Familiarity with marketing strategies and tools

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Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams)

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Experience with CRM and digital tools such as C4Hana, Korn Ferry, or similar

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Understanding of vacuum systems or comparable technical solutions

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Strong awareness of the role and value of service agreements

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Confidence in maintaining accurate CRM records and data analysis

Qualifications

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Degree in business, engineering, or a relevant technical subject – or equivalent professional experience

Other Requirements

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Valid UK driving licence

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Willingness to travel and spend time at customer sites

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Capability to manage direct reports and contribute to budget performance