Job Description Ideas | People | Trust We’re BDO. Anaccountancy and business advisory firm, providing the advice andsolutions entrepreneurial organisations need to navigate today’schanging world. We work with the companies that are Britain’seconomic engine – ambitious, entrepreneurially-spirited andhigh‑growth businesses that fuel the economy - and directly advisethe owners and management teams that lead them. We’ll broaden yourhorizons Working with every department at BDO, our Finance teamhelps us meet relevant legal requirements that ensure our firmoperates effectively in a tightly-regulated field. They implementstrategies that help us innovate – like combining new technologywith traditional financial processes to make us even more digital.As part of this friendly team, you’ll enjoy flexible hours and haveopportunities to take responsibility for the delivery of qualitywork. With your colleagues behind you, you’ll embrace change, newideas and have an impact on the future of our firm. We’ll help yousucceed Leading organisations trust us because of the quality ofour advice. That quality grows from a thorough understanding oftheir business, and that understanding comes from working closelywith them and building long-lasting relationships. You’ll besomeone who is both comfortable working proactively and managingyour own tasks, as well as confident collaborating with others andcommunicating regularly with senior managers, directors, and BDO’spartners to help businesses effectively. You’ll be encouraged toidentify and draw attention to opportunities for enhancing ourdelivery and providing additional services to organisations we workwith. We are currently undertaking a major technology and businesstransformation programme including the implementation of Workdayfor HR, Finance, PSA and Payroll. This will replace the currentPeopleSoft solution and several satellite applications. Alongsidethe programme, we are building a new support model and team tomanage the ongoing support and change activity beyond theprogramme. The new support structure will also cover other BDOsystems being implemented such as Microsoft Dynamics and a new riskon boarding system called Intapp. These application are part of awider technology and business change initiative called Switch. Youwill be required to work as part of the Finance Product Team on theday to day management and support of Workday and related systems.Reporting to the Workday Finance Systems Team Leader, you will alsomanage change activities relating to the ongoing maintenance andimprovements to the system. You’ll also: Provide day to day 2nd and3rd line support and administration of the Workday environment andother systems in use in Finance Support and provide knowledge to1st line support teams – provide continual upskilling of team toenable more 1st call resolution and accurate triage of issuesAssist with the transition of support processes from programme teamand contract staff, through system stabilisation to steady-stateBAU running Test, validate and implement Business Process changesin Workday (following review and change process) Run ad hoc reports/ analyse data to support business queries Report, track, manageand escalate issues to other support team members, Workday, Prismor Adaptive as appropriate Work in order to meet expected businessperformance goals by providing full range of customer serviceSupport all Finance system integrations as a Functional perspectiveServe as a strong consultative partner to Finance and HR teams inservice delivery Work in close collaboration with the HR ProductSupport Team and IT Application Support Team – particularly on theresolution of cross functional or integration issues Ensure allchanges to data and configuration within the systems are accurate,have all appropriate approvals, are made in a timely manner andensure audit control Support and manage regular Workday featureupgrades and patching processes Educate Finance team, employees,and colleagues on systems in order to improve usability and use ofthe Finance systems You’ll be someone with: Demonstrableunderstanding of Finance operations, accounting concepts andexperience in Finance business processes Practical WorkdayFinancials experience in a similar technical support role Exposureto Workday report writing and data structures Exposure to Workdaydata management processes such as EIB uploads Strong verbal andwritten communication skills to interact with Finance and ITclients and strong attention to detail Previous experience ofworking in similar support and administration role with Workday orsimilar Ideally have completed Workday Financials FundamentalsTraining Experience of using ServiceNow or similar servicemanagement software Knowledge and experience of cross functionalworking on both Finance and HR processes an advantage You’ll beable to be yourself; we’ll recognise and value you for who you areand celebrate and reward your contributions to the business. We’recommitted to agile working, and we offer every colleague theopportunity to work in ways that suit you, your teams, and the taskat hand. At BDO, we’ll help you achieve your personal goals andcareer ambitions, and we have programmes, resources, and frameworksthat provide clarity and structure around career development. We’rein it together Mutual support and respect is one of BDO’s corevalues and we’re proud of our distinctive, people-centred culture.From informal success conversations to formal mentoring andcoaching, we’ll support you at every stage in your career, whateveryour personal and professional needs. Our agile working frameworkhelps us stay connected, bringing teams together where and when itcounts so they can share ideas and help one another. At BDO, you’llalways have access to the people and resources you need to do yourbest work. We know that collaboration is the key to creating valuefor the companies we work with and satisfying experiences for ourcolleagues, so we’ve invested in state-of-the-art collaborationspaces in our offices. BDO’s people represent a wealth of knowledgeand expertise, and we’ll encourage you to build your network, workalongside others, and share your skills and experiences. With arange of multidisciplinary events and dedicated resources, you’llnever stop learning at BDO. We’re looking forward to the future AtBDO, we help entrepreneurial businesses to succeed, fuelling the UKeconomy. Our success is powered by our people, which is why we’realways finding new ways to invest in you. Across the UK thousandsof unique minds continue to come together to help companies we workwith to achieve their ambitions We’ve got a clear purpose, andwe’re confident in our future, because we’re adapting and evolvingto build on our strengths, ensuring we continue to find the rightcombination of global reach, integrity and expertise. We shape thefuture together with openness and clarity, because we believe inempowering people to think creatively about how we can do thingsbetter. TJ-JB1 LI-JB1
