Warranty Manager

Wroxham
2 days ago
Create job alert

Position: Warranty Manager
Job ID: 187/185
Location: Norfolk
Salary: £45,000 - £52,000
Benefits: 25 days annual leave, employer pension contribution, death in service, cycle to work scheme, TELUS Assistance Programme, sick pay scheme
Type: Permanent

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of Warranty Manager.

Typically, this person will take ownership of warranty support activities for newly delivered yachts, acting as the main customer contact and coordinating internal and external resources to ensure warranty matters are resolved efficiently, professionally, and cost-effectively.

HSB Technical’s client is a well-established and respected organisation within the marine manufacturing sector.

Duties and responsibilities of the Warranty Manager:
• Act as the primary point of contact for customers reporting warranty-related issues on newly delivered vessels
• Coordinate labour, materials, suppliers, and subcontractors to resolve warranty concerns while keeping customers informed and expectations realistic
• Manage and process warranty claims, identifying opportunities to recover costs from suppliers and subcontracted partners
• Liaise with quality and supply chain teams to highlight recurring issues and supplier performance concerns
• Work cross-functionally to investigate root causes of warranty issues and support continuous improvement within production processes
• Apply structured problem-solving techniques, including 8D methodologies, to address ongoing or repeat issues
• Track warranty expenditure and provide cost and performance reports as required
• Provide occasional out-of-hours support to ensure critical issues are resolved promptly

Qualifications and requirements for the Warranty Manager:
• Extensive technical knowledge of yacht systems, including mechanical, electrical, rigging, and joinery
• Previous experience within yacht manufacturing, marine systems, or a similar marine environment
• Sailing experience
• Strong IT capability, particularly with Microsoft Word and Excel
• Excellent verbal and written communication skills, with the ability to build strong customer relationships
• Highly organised and self-motivated, with the ability to manage multiple priorities in a fast-paced environment
• Methodical approach with strong analytical and problem-solving skills
• High attention to detail and the ability to work to defined schedules
• Full UK driving licence and willingness to travel to various sites as required

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role

Related Jobs

View all jobs

Aircraft Simulator Technician

High Level Technician

Administrator

Service Engineer

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How Many Space Industry Tools Do You Need to Know to Get a UK Space Job?

If you’re pursuing a career in the space industry — whether that’s spacecraft engineering, mission operations, space software, satellite systems, ground segment integration or space data analytics — it’s easy to feel overwhelmed by the sheer number of tools, platforms and technologies mentioned in job adverts. One role wants experience with CAD and FEA software. Another asks for experience with GNSS simulation. A third mentions mission scheduling tools, RF link analysis suites, Python, C++, continuous integration — and it seems there’s always another acronym to learn. With so much listed, many candidates fall into the trap of thinking they must master every tool under the sun before they’ll be taken seriously. Here’s the honest truth most UK space hiring managers won’t say out loud: 👉 They don’t hire you because you’ve heard of every tool — they hire you because you can apply the right tools to solve real space problems, explain your reasoning clearly, and deliver results. Tools matter, but they always serve a purpose: achieving mission goals, improving reliability, reducing risk, delivering data, or enabling collaboration. Tools are enablers — not trophies. So how many tools do you actually need to know to get a space job? The answer is much fewer and far more strategic than you might think. This article breaks down: what tools employers really expect which ones are core across most space roles which ones are role-specific how to present your tool proficiency on your CV and in interviews

What Hiring Managers Look for First in Space Sector Job Applications (UK Guide)

The space industry is one of the most exciting and multidisciplinary sectors in technology and engineering today. Whether you’re applying for roles in spacecraft design, aerospace systems, robotics, satellite communications, mission operations, payload engineering, space software, ground systems, or scientific research, your application must quickly show hiring managers that you are relevant, technically credible and ready to deliver. In the UK space jobs market — spanning organisations from startups to defence primes, agencies, research labs and commercial constellations — hiring managers do not read every word of your CV. They scan applications rapidly, often making a judgement about whether to read further within the first 10–20 seconds. This guide breaks down exactly what hiring managers look for first in space sector applications, how they assess CVs and portfolios, why specific signals matter, and how you can position your experience to stand out on www.ukspacejobs.co.uk .

The Skills Gap in UK Space Jobs: What Universities Aren’t Teaching

The UK space sector is one of the most exciting and fastest-growing high-tech industries in the world. From Earth observation and satellite communications to space robotics, launch systems and deep-space exploration, the breadth of opportunity is enormous. The UK Government’s ambition to capture a significant share of the global space economy has driven investment, policy support and a wave of innovative companies — both established and start-up. Yet despite strong academic programmes and a pipeline of graduates with relevant degrees, employers in the UK space sector consistently report a persistent problem: Many graduates are not prepared for real-world space industry jobs. This is not a matter of intelligence or motivation. Rather, it reflects a growing skills gap between what universities are teaching and what employers actually need from space professionals. In this article, we’ll explore why that gap exists, what universities are doing well, where they fall short, what employers want, and how jobseekers can bridge the divide to build thriving careers in the UK space sector.