UK Payroll Administrator

{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://activpayroll.pinpointhq.com/en/postings/7fe7f75b-43e8-447c-9a0b-c6971cbbd172","location":"/en/postings/7fe7f75b-43e8-447c-9a0b-c6971cbbd172","scheme":"https","host":"activpayroll.pinpointhq.com","port":null,"pathname":"/en/postings/7fe7f75b-43e8-447c-9a0b-c6971cbbd172","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false} Our payroll operations are the at the heart of our business, managing a portfolio of customers managing the delivery of end-to-end UK payrolls, ensuring that the service is consistently delivered accurately and on time while providing a best-in-class customer experience. Managing your own portfolio of customers, you'll act as a trusted partner and expert, supporting them to make sure they deliver for their people.

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Department Operations Employment Type Permanent Location Edinburgh, Scotland Workplace type Hybrid Reporting To UK Payroll Team Lead This role's hiring manager: Callum McAndrew View Callum's Profile

On a typical day, you’ll be…

Processing end-to-end UK and Irish payrolls of various headcount and pay complexity

Hosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement

Preparing monthly governance reports 

Ensuring that payroll manuals are relevant and updated regularly to reflect current processes

Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed

Answering queries from clients, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels {"htmlString":"\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eActing as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProcessing end-to-end UK and Irish payrolls of various headcount and pay complexity\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eHosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003ePreparing monthly governance reports \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEnsuring that payroll manuals are relevant and updated regularly to reflect current processes\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003ePreparing payroll 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Does this sound like you?

A passion and aptitude for numbers, ideally gained from a role in a finance or payroll environment

A genuine and fervent commitment to delivering the highest standards of customer service, ready to go above and beyond to make sure the customer needs are at the heart of every action

An unusually high attention to detail, with the ability to spot errors or notice when things “just don’t look right” - and motivated to follow these through to resolution

Really good with databases, systems and software packages, especially Microsoft Excel

Action-oriented, willing to step up and be counted under pressure and seizes opportunities to make things work better for both customers and colleagues {"htmlString":"\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eExperience in UK Payroll processing, ideally with a CIPP qualification \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eA passion and aptitude for numbers, ideally gained from a role in a finance or payroll environment\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eA genuine and fervent commitment to delivering the highest standards of customer service, ready to go above and beyond to make sure the customer needs are at the heart of every action\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eAn unusually high attention to detail, with the ability to spot errors or notice when things “just don’t look right” - and motivated to follow these through to resolution\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eReally good with databases, systems 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