Technology Resilience Architect

London
2 months ago
Applications closed

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We are recruiting for a Technology Resilience Architect for a leading IT Service provider in one of their UK Office locations.

We are currently seeking an experienced professional to join our team in the role of Technology Resilience Lead Enterprise Architect.

The ideal candidate is passionate about technology resilience, with knowledge of how the ways that a service is designed, built, and run contribute to overall resilience. They will work on the big global resilience initiatives and play a key role in uplifting the quality and availability of service for our customers.

Responsibilities:

Contribute to the Technology Resilience strategy and sub-strategies, considering all aspects of resilience: application, infrastructure, security, data, observability, operations and culture.

Collaborate with Technology teams on building best practice resilience design patterns and solutions, for re-use.

Build strong feedback loops from production incident data to the best practice for designing, engineering and running Technology services.

Help to grow resilience skills within Technology teams.

Contribute to architecture and designs for central resilience services and tooling to enable resilience activity visibility.

Lead the thinking on approaches to improve resilience and how resilience gaps should be catered for within the organisation.

The ideal candidate:

We are looking for a committed team player, who is passionate about technology and focused on business outcomes:

  • With an appetite for learning new technologies quickly, you are happy working on deep technical problems, collaborating with subject matter experts to agree solutions.

  • You have experience working in an area of technology resilience and / or service availability.

  • You have a passion for technology resilience and want to accelerate adoption of new resilience techniques in a safe and secure way.

  • You are comfortable writing architecture / strategy papers and presenting to senior managers.

  • You enjoy working in a global team, valuing the cultural and professional diversity that this brings and will contribute to a high performing team by embracing new ways of working, such as DevOps & SRE.

  • You inspire other architects through innovation, sharing knowledge and are keen to mentor and help your colleagues to grow in all aspects of their career.

  • You communicate clearly and concisely, with the ability to explain complex technical problems in a simple way to a wide range of stakeholders.

  • You are comfortable professionally challenging the assumptions and ideas of others, even senior management, to ensure the best outcomes are achieved.

  • You bring an engineering mind-set to designing solutions, helping to achieve operational scale as well as system reliability.

    Essential skills

  • Senior engineer / architect in some or all of these technology domains: Application, Infrastructure / Cloud, Security, Data.

  • Technology resilience specialist.

  • Desirable skills / experience:

    We are building a strong Technology Resilience Architecture team, with a blend of skills. The candidate will have experience and expertise in some of these areas:

  • Application architecture

  • Infrastructure / Cloud architecture

  • Microservices architecture

  • DevOps

  • Container architecture

  • Infrastructure as Code and Automation

  • CI/CD pipeline and Automated Testing

  • SRE / Production Support

  • Implementation of SLOs, SLIs and Error Budgets

  • Observability (Logging, Monitoring, Telemetry, Metrics)

  • Chaos Engineering

  • FMEA / Scenario testing

  • Strategy author

  • Banking experience

  • Global organisation experience

  • Data analysis / AI on large data sets, drawing conclusions and insights.

  • IT Service Management

    Additionally, knowledge of the ServiceNow platform would be very beneficial, especially the Continual Improvement Management (CIM) and Integrated Risk Management (IRM) modules.

    This is an umbrella contract, the role is Inside IR35

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