Delkia is a specialist engineering & technology company for safety-related and mission critical systems in Defence and Nuclear sectors. Our offer incorporates: systems integration, engineering design and technical consultancy.

Sales Ops Administrator

Location: Egremont, Cumbria / Westlake's, Cumbria / Remote

Job type: Permanent / Full time

Salary: Competitive

Delkia is a specialist engineering and technology company for safety-related and mission critical systems in highly regulated sectors, including aerospace, clean energy and maritime sectors. Our offer incorporates: engineering design, technical consultancy and systems integration.

We believe that engineering is not just about technology, manufacturing and innovation. It’s about the people behind it. Delkia ensures that its teams are the focus of its business through passion, belief and simply a better way of working, resulting in great outcomes for our customers. We’re also proud to have signed the Armed Forces Covenant and invest in future talent through supporting STEM initiatives, apprenticeships, placements and summer interns.

The company’s Head Office is at Westlake's Science and Technology Park in West Cumbria, with systems integration, assembly & testing facilities in Egremont, Cumbria and design offices in Preston, Lancashire. This is augmented by a network of staff working across the UK, creating a dynamic and highly skilled team.

Come and join a company that values our people and is growing fast. We have an exciting opportunity to appoint an enthusiastic and highly motivated Dales Ops Administrator.

Overview of the role

You will play a key role in Delkia’s future; by joining the Sales team as a Sales Operations Administrator you will work closely with the Tendering Manager to support with day-to-day tasks and provide administrative and operational support to the sales team.

Sales Operations (Sales Ops) plays a crucial role in leveraging data to optimize sales processes and drive performance. This involves collecting, cleaning, organizing, and analysing sales-related data to uncover actionable insights. By examining various metrics such as sales activity volume, lead conversion rates, and customer behaviour, Sales Ops can identify trends and areas for improvement. This data-driven approach enables the formulation of effective sales strategies, optimization of sales processes, and enhancement of team performance.

What you’ll be responsible for:

A Sales Operations (Sales Ops) Administrator plays a vital role in supporting the sales team and ensuring smooth sales processes. Here are some key responsibilities:

1. Customer Record Management: Maintaining organized and up-to-date customer records to support effective account management.
2. Sales Reporting: Generating and analysing sales reports to provide valuable insights into performance against targets.
3. Administrative Support: Offering comprehensive administrative assistance to the sales team, including scheduling, correspondence, and document management.
4. CRM Management: Utilizing Customer Relationship Management (CRM) software to manage customer information, track sales activities, and support sales representatives.

These responsibilities ensure that the sales team operates efficiently and effectively, ultimately contributing to the overall success of the organization.

What you’ll bring:

• Experience on all MS Office Products
• Excellent communication and Organisational Skills
• Familiarity with Basic Sales Processes and Tasks
• Business Administration Qualification or Similar.

Nice to have:

• Experience of using CRM
• Previous Administration experience

The Person:

• Hard Working
• Ability to Multitask
• Work Well under pressure
• Keen eye for Detail
• Good with numbers

What we offer:

• Competitive salary
• Flexible working
• Training and development
• Excellent company standards
• Cycle-to-work scheme
• Health care
• Company bonus scheme
• Birthday leave
• Great team spirit
• Organised social events
• Professional membership

Our Vision:

To be the UK’s leading engineering and technology partner for safety-related and mission-critical systems.

Our Mission:

To enable a safer, more resilient world through the provision of engineering and technological solutions. We take pride in our role as a partner for safety-critical systems, ensuring the protection of people, assets, and missions that matter most.

Our Values:

• Collaboration and teamwork
• Integrity, trust and accountability
• Safety and security
• Client focused
• Positive social value and impact
• Continuous improvement

Our Purpose:At Delkia we are driven by our purpose to protect lives and critical assets.

Equal opportunities: Delkia is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please be aware that many roles working for Delkia will be subject to security vetting restrictions. Candidates must be eligible to live and work in the UK and obtain full security clearance through HMRC.

All applications will be dealt with in the strictest of confidence. If you require any reasonable adjustments during any part of the application process, please get in touch to discuss.

Note to Agencies:Delkia has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any unsolicited CVs submitted will be deemed as gifted to Delkia and any terms & conditions associated with the use of such CVs will be null and void.