With turnover of €3 billion in 2022, RUBIX is the largest supplier of industrial maintenance, repair and overhaul (MRO) products and services in Europe. Our 8,500 makers and doers, based in 750+ locations across 22 countries offer specialist expertise in specifying, providing and installing an unrivalled scope of industrial parts, with a tailor made service to all customers.We are now recruiting a Sales Office Manager to support one of our Specialist Cutting Tools Companies, Peter Campbell Sales.Since 1982, Peter Campbell (Sales) Ltd, part of the Rubix group, has evolved to become a unique technical cutting tool supplier to the UK engineering and manufacturing industries. We provide a comprehensive range of metal cutting tooling and tool regrind services to all major manufacturing sectors including Oil and Gas, Aerospace and Automotive. Acquired by Rubix in 2019 PCS now form part of Rubix Cutting & Machining along with Matrix Tooling and West Country Tools.As PCSs Sales Office Manager, you will be responsible for leading a 5 strong internal sales team based in Airdrie.Key Responsibilities and Main Tasks:Execution of the Branch Checklists daily, weekly and monthlyTraining and coordinating of colleagues in any new processes and implementing where possible the streamlining of systems to improve workflow Increasing profitability in the existing customer portfolioDeveloping and executing new business strategies working with the PCS Sales Manager and sales engineering teamSupporting in all aspects of branch sales, operations and auditsEnsure H&S compliance in the branchProvision of a best in class customer experience to all customersCoaching internal sales with all current inhouse systems to convert inbound calls into sales callsWho are we looking for?This role would suit an internal salesperson looking for their first step into team management, a Sales Manager looking for a change of scenery in a more centralised role or indeed a Branch Assistant Manager.What we need:Leader who engenders commitment, drive and motivationTeam Player: Strong team skills and the ability to interact well with customers and colleagues.Can demonstrate an aptitude/understanding of staff management.Strong Communication: Demonstrates the ability to communicate consistently both verbally and in writing with a wide range of customers and colleagues.Can demonstrate strong Customer Service experience.Sales Order Processing experience and able to process daily order/enquiry intake effectively.Effectively answering phones and site requests by emailsKeeping track of back ordersDrafting and emailing customer correspondenceWe offerWeve built an environment based on trust, openness, and kindness, where different perspectives can thrive. We value your initiative: in turn we offer autonomy, flexibility, and the chance to shape your career.As well asA Highly competitive base salaryPrivate Medical InsurancePension SchemeWell support you with:Flexible workingIndustry-leading training through the Rubix AcademyLeadership opportunitiesMentoringTPBN1_UKTJ