Sales Ledger Clerk/Credit Controller

Location: Allison House, Shrewsbury /Hybrid Working (with travel to homes as required) 
Hours: Either 4 days (32 hours) or 5 days (37 hours) per week
Salary: Full-time (37 hours/week): £27,994 per annum OR /4-day week (32 hours/week): £24,210 per annum (£14.51/hour)
Closing Date: 30th November 2025

We are seeking a proactive and detail-oriented Sales Ledger Clerk/Credit Controller to join our Finance team. This role is essential in ensuring customer accounts are managed efficiently, payments are collected within agreed terms, and accounts are accurately maintained.

Key Responsibilities:

Setting up new customer accounts on Sage Intacct (Resident Details) Liaising with homes for resident details Setting up and maintaining recurring templates (sales invoices) on Sage Intacct, including 1-2-1 charges Closing off recurring sales invoice templates on Sage Intacct upon expiry Maintaining resident lists Processing changes arising from weekly resident updates from homes Updating Sage Intacct customer and resident records with changes, funding, and leavers Preparing final account letters and refund requests Raising ad-hoc invoices as required (e.g., hospital discount, escort charges) Reviewing payments versus receipts and investigating discrepancies Ensuring sales invoice amounts agree to contracts Preparing quarterly statements Reviewing and chasing expired purchase orders with homes Reviewing aged debtors for relevant homes Liaising with homes regarding unpaid accounts and issuing debt-chasing letters Ensuring all debts for homes are chased Issuing change of funding letters Preparing annual rate increase letters Attending monthly debtors meetings with homes Acting upon and circulating debtors reports to colleagues across the organisation Attending monthly internal debtors meetings Taking credit card payments 

Supporting purchase ledger as required

What We’re Looking For:

Experience in sales ledger processes and credit control Excellent communication skills and ability to work collaboratively across teams High attention to detail and strong organisational skills Proficiency in financial systems and reporting tools Willingness to travel to care home sites as needed Ideally will hold AAT qualification or similar Experience of care sector and funding would be advantageous. A full UK driving licence is essential as travel across our care homes will be required on occasions.

The post holder will be required to undertake other duties deemed appropriate and consistent with the purpose of the job